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Real Reviews from VERIFIED CUSTOMERS
Yured G. VERIFIED CUSTOMER
Naeil does a great service at doing his job and making the client feel great. He has a great personality especially when he is helping a client. I love his service
6/3/2018
Aarron W. VERIFIED CUSTOMER
I always look forward to seeing Chris, been seeing him for years now. He is a pleasure to talk to, and has always consistently provided great customer service for years now. Oh yeah he is an Angels fan too! Give that man a raise! Aarron W
6/3/2018
Lynn S. VERIFIED CUSTOMER
Just took a bit longer than estimated, but overall great service! Darin was very friendly, checking out was very quick and efficient.
6/3/2018
Falah C. VERIFIED CUSTOMER
Hi alfrado. Just to let you know that all the screws for the filter cover were loose i mean not tightened at all and one of the screws is missing. Who ever that tech is not doing a honest good job and should not be working for Honda. Now i am not going to come back again to have him tighten the screws. I will leave them as is so to show your management what a lousy job this tech is doing. Iam not even confident now that he actually replaced the starter and what else he broke or left loose. Needless to say i am very unhappy with the service or lack of it after having paid $760. I did my homewprk before i brought the car in. Maxprice on starter was $165 dison.. i then called a mechanic in Irvine trusted one i some times go to and he quoted $332 starter price f oem and $500 total cost to replace. My worries though is that he daid he would hve to take mnafold and other stuff to get to the starte and so i called my trusted Honda dealer that i go to all the time. Alfrado said that manafold and other stuff do not need to be taken out and that they lift car and undo the axel and change starter that way an cost after discount wold be $760. I agreed and camee in next morning. I tei reminded Alfredo about my concerns again. An hour later he comes and telss me that they took manafold out an replace starter. Upset je did not ask. I would have gone back to mechanic in Irvine and save $260. Anyway I will wait for a call from you top manager meanwhile i am going to call American Express and file a complaint and see if they will put a hold or cancel the charges. Nothing personal against you Alfredo, you are a nice guy. I am very disappointed!
6/3/2018
Alex W. VERIFIED CUSTOMER
Thanks Steve! Keep taking care of our Honda customers! Alex
6/3/2018
Angelina R. VERIFIED CUSTOMER
Outstanding, very pleasant.
6/3/2018
Karen N. VERIFIED CUSTOMER
Professional and courteous. Explained the repairs And offered to print out a quote for recommended Work in the future.
6/3/2018
Maria C. VERIFIED CUSTOMER
I love the service and friendliness of the staff. Made my visit very pleasant
6/3/2018
Mike H. VERIFIED CUSTOMER
Alfredo did an exceptional job today and he’s also a very nice person to do business with. I think all customers will enjoy the experience with Alfredo as their representative.
6/3/2018
Jose C. VERIFIED CUSTOMER
nice service friendly people
6/2/2018
Eric R. VERIFIED CUSTOMER
Excellent service from Naeil. Great customer service.
6/2/2018
William G. VERIFIED CUSTOMER
Chris was thorough and attentive to all items of my concern. Bill Geiger
6/2/2018
Weichen Y. VERIFIED CUSTOMER
Quick and professional service
6/2/2018
Edgardo K. VERIFIED CUSTOMER
Excellent service
6/2/2018
Randy F. VERIFIED CUSTOMER
Great customer service!,
6/2/2018
William B. VERIFIED CUSTOMER
Steven handled matters very well
6/2/2018
Russell D. VERIFIED CUSTOMER
Very good service I will be back again. Car looked good as new after the wash. Thanks
6/2/2018
Cristian B. VERIFIED CUSTOMER
Good customer service
6/2/2018
Denise R. VERIFIED CUSTOMER
Prompt and courteous service
6/2/2018
Eugene W. VERIFIED CUSTOMER
My liason was extremely professional and friendly. Timely service. Excellent overall experience. He should get a raise.
6/2/2018