Well this is the second time this year that you didn’t wash my my truck, I expect a wash when you say yes we can do that for you,
I feel you that you use it it as an up sale pitch when when you are trying to get me to buy more services from you with one of the services that I paid for or the package that I paid for came with a free cabin air filter my cane and filter was still in there, and it was dirty. It needed to be changed last time when I paid for one, it was replaced, and my can in filter was put in a plastic bag set in the backseat of the vehicle on this particular vehicle, which is the Tacoma. I am not talking about. I am talking about my Mazda that I took to the Mazda dealership, they took out the Canaan filter, put it in a plastic bag and put in the backseat and replaced it with a new one however, again the package that I bought explains that it comes with a new air filter cabin air filter that is.
As you can tell, I am not satisfied with the overall service and I would like to take my truck back or schedule a time that I can take it back to have the cabin air filter replaced. Also, the courtesy wash that you promised
6/22/2025
Edward G. VERIFIED CUSTOMER
10/10 would recommend to family and friends great service
6/22/2025
Barbara M. VERIFIED CUSTOMER
Glad Jason is back!!
Always treats me good !
Thank you Toyota and Jason for your service
6/22/2025
Fernando B. VERIFIED CUSTOMER
Job well done by the Service writer Kevin Foster
6/22/2025
Ayisha B. VERIFIED CUSTOMER
This is my first time coming to this dealership. Danielle was very nice.
6/21/2025
Michael C. VERIFIED CUSTOMER
Thsnk you
6/21/2025
Michael A. VERIFIED CUSTOMER
Miguel is tops, the best! Very personable knowledgeable & professional!
6/21/2025
Adriana A. VERIFIED CUSTOMER
Thank you Toyota team
6/21/2025
Donelly E. VERIFIED CUSTOMER
Thank you service advisor Danielle for her kind assistance.
6/21/2025
Carrie M. VERIFIED CUSTOMER
Thank you, Kevin!
6/21/2025
Elizabeth V. VERIFIED CUSTOMER
I asked to reset my infotainment screen because it wasn't recognizing Waze or Google maps. Nothing was reset.
6/21/2025
Lynda M. VERIFIED CUSTOMER
The first two times I came in was not good but my last visit was great
6/20/2025
Ray V. VERIFIED CUSTOMER
Anthony was a dream to work with. He addresses the problem, found the right person to handle the job and I was in and out of there in less than 30 minutes. Wow! Great experience.
6/20/2025
Kathrine S. VERIFIED CUSTOMER
Very polite and answered all my questions. Thank you for your service.
6/20/2025
Jenny D. VERIFIED CUSTOMER
I appreciate Ned’s professionalism and genuine concern. I am glad to have him as my service advisor. I have been through many over the last 11-12 years there. He is one of the best.
6/20/2025
Leodegaria M. VERIFIED CUSTOMER
Tenía mucha confianza en llevar mi camioneta a toyota de hemet pero en esta última vez k la lleve me decepcionaron como se k en realidad le asen su servicio a mi camioneta si no le echaron el anticongelante y las pilas de los controles
6/19/2025
Janice N. VERIFIED CUSTOMER
Danielle was sweet and polite! Love her!
6/19/2025
Rosario C. VERIFIED CUSTOMER
Toyota is the best!
6/19/2025
Patricia S. VERIFIED CUSTOMER
I have been with Anthony since I bought my RAV4 in June 2018. He has continually been personable, professional & helpful. I was very lucky my maintenance was with Anthony. Good Guy !!
6/19/2025
Crow (. VERIFIED CUSTOMER
Kevin is a friendly and professional service rep. Good experience. Thank you.
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