Like always Miguel did an excellent job and very good customer service
7/15/2025
Kim J. VERIFIED CUSTOMER
Purrfect????
7/15/2025
Cynthia C. VERIFIED CUSTOMER
This was the first time I’ve felt truly comfortable during a car service appointment. I didn’t feel pressured or made to feel guilty for not opting into every service. Miguel R. was reliable and trustworthy. From the woman who greeted me to the advisor’s demeanor, I felt very welcomed.
7/15/2025
Tracey J. VERIFIED CUSTOMER
Jason is always so kind. He always makes sure im totally informed and happy before I leave.
7/15/2025
Sergio S. VERIFIED CUSTOMER
Service is really good,I will wait for survey.
7/15/2025
Charmaine T. VERIFIED CUSTOMER
Very helpful with my questions
7/14/2025
Catherine C. VERIFIED CUSTOMER
We arrived to our 1030 appointment at 1010. Spoke with at least three check in staff and was told we would needed to wait for our assigned person at 1030.
One desk check staff, a lady, did not have a client the entire time we waited. She is the one who specifically said we had to wait for Will the person we were assigned to. Really!
Did speak with manager.
Had great service with Will. Will come back only when he is there!!!
7/14/2025
Cecilia O. VERIFIED CUSTOMER
Very professional and great conversation. But they did have my car for 5 hours. I dropped off at 10:15 and didn’t receive my car back until about 3:30ish
7/13/2025
Ariana P. VERIFIED CUSTOMER
Wasn’t pleased with the customer service.
7/13/2025
Ashraf D. VERIFIED CUSTOMER
Thank you for the star service!
7/13/2025
Sarah S. VERIFIED CUSTOMER
William was not friendly like every other service person I have experienced. This made the interaction feel impersonal which is not my usual experience at Gosch Toyota. The time frame for my vehicle to be ready was 2 hours. It actually took 2 hours and 35 minutes. There was no update on the time frame nor explanation for the delay. Again, this was not my usual experience.
7/13/2025
Cathryn R. VERIFIED CUSTOMER
Thank you Danielle
7/13/2025
Renee P. VERIFIED CUSTOMER
Danielle was professional, Friendly, Patient & Helpful, Than-You Danielle, Renee
7/13/2025
Whitney E. VERIFIED CUSTOMER
William is always very kind and professional
7/13/2025
Dickie H. VERIFIED CUSTOMER
She was very polite and very courteous.
7/13/2025
Yasunari A. VERIFIED CUSTOMER
Service was great. As soon as my vehicle was completed, he called right away and gave me options. Thank you
7/12/2025
James C. VERIFIED CUSTOMER
I’m happy that I trusted the Tpyota service department to repair my car. They were prompt and courteous with their service.
7/12/2025
Carl M. VERIFIED CUSTOMER
Tony Schempp is great, helpful and has been for the past several years. He’s the only service person I like to deal with.
My only minor “ding” on ToH, the mechanics have been leaving the service number placard, plastic and paper inside my vehicle. Not a huge deal but I would expect they are responsible for removing this trash. Lastly please bring back the courtesy car washing.
7/12/2025
Jennifer S. VERIFIED CUSTOMER
It was my first experience with Hemet Toyota, and I was very pleased. Thant you.