Fantastic service from Reza. From the moment I pulled up to the moment I left, Reza was helpful along the entire experience. He answered each question I had with honesty and care and even went the extra mile for me. I will be bringing my second Toyota in a few days for servicing and will have Reza take care of me then too.
2/19/2018
Oscar A. VERIFIED CUSTOMER
Very fast and very good survest..god job ????????????
2/19/2018
Bob V. VERIFIED CUSTOMER
I came at 11am and had my appointment at 11:30am I was promise that my service will take 2 hours. It was pass 1:15pm I called service what was taking so long. Todd later called me after 2pm that the service is ready. I ask Todd why it took so long and he said it’s cause it’s a Saturday. But he was nice
2/19/2018
Baldomero Cerezo. VERIFIED CUSTOMER
Big thanks to Diana Gonzalez a good service.
2/19/2018
Reynelio B. VERIFIED CUSTOMER
Reza Khan is a great advisor. One reason why we keep coming back to Piercy even though we already far from this place. Thank you Rexa for being awesome.
2/19/2018
Samuel D. VERIFIED CUSTOMER
Great Service, Delivered on time as promised
2/19/2018
Ranelito P. VERIFIED CUSTOMER
Todd, is a good great service manager and he is easy to talk to.I’m glad that he is the one who helped me for the service of my Camry. Even though we just met I feel like we knew it’s other for a long time.
2/19/2018
Hoa P. VERIFIED CUSTOMER
Very good services
2/19/2018
Cousette C. VERIFIED CUSTOMER
when I picked up my car, there was a notation that they WERE UNABLE TO CHECK THE BRAKE FLUID LEVEL BECAUSE MAINTENANCE RECORDS WERE UNAVAILABLE!. What the Flip does that mean? I had to get Clint and Marvin to talk to me since Kevin Bettencourt wasn't there. I didn't even see or hear from Hong, my usual service advisor. After how many years of buying and having our family toyotas serviced with Piercy, this has to be one of the low points. I had my brakes replaced last year. Didn't they replace the fluid then? Why should I have to pay $169 to have them flushed this year. I even told Hong over the past year that after getting them replaced, they still squeaked. Then Marvin told me that if the fluid was "varnish" or dirty color- then the pads would make noise. I spend over a thousand a year at your Service dept. Maybe I should just take it to a small service shop near my house. They couldn't do a "worse" job - grrrr so Mad. My sister and nephew were so disgusted with their experiences at Piercy, that they bought new Camry's at Sunnyvale Toyota. grrrr
2/18/2018
Lloyd L. VERIFIED CUSTOMER
As always, Brian provides excellent service. As a service specialist, he made sure to understand the service required, called for updates, clearly communicated the costs of the services. I trust that Brian is giving me the best price on the services.
Thanks to Brian for an excellent service.
2/18/2018
Paoling T. VERIFIED CUSTOMER
Listen to customer reasonably request and get job done
2/18/2018
Rowena M. VERIFIED CUSTOMER
thanks
2/18/2018
Richard F. VERIFIED CUSTOMER
Diana was very friendly and thorough on helping me with my car service, presently and in the future.
2/18/2018
Roger P. VERIFIED CUSTOMER
Walter has good customer service. Thank you
2/18/2018
Jed W. VERIFIED CUSTOMER
Marvin is the man....thanx for the timely service
2/18/2018
Albert V. VERIFIED CUSTOMER
Awsome techs????
2/18/2018
Melinda M. VERIFIED CUSTOMER
I was really pleased and satisfied of the service rendered
2/18/2018
Joseph L. VERIFIED CUSTOMER
Marvin and the service team provided wonderful service for my Avalon.
2/18/2018
Wishav H. VERIFIED CUSTOMER
Job was done on time
2/18/2018
Margaret T. VERIFIED CUSTOMER
I always go to Jason for service needs. He goes above and beyond every time!!!