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Real Reviews from VERIFIED CUSTOMERS
Michael R. VERIFIED CUSTOMER
I always get great service at Piercey!
6/25/2019
Alevtina I. VERIFIED CUSTOMER
Very good and fast service. Thanks
6/25/2019
David W. VERIFIED CUSTOMER
Was there supposed to be a car wash? My family and friends who have gotten maintenance done at Toyota location have this included. Thanks!
6/25/2019
Wayne P. VERIFIED CUSTOMER
Clint was very friendly and helpful getting my car serviced. He was very knowledgeable and professional.
6/25/2019
Jinn Hsing. VERIFIED CUSTOMER
Good service
6/25/2019
Alyssa P. VERIFIED CUSTOMER
I will not be bringing my car back to Piercey Toyota. After being a loyal customer for over 6 years the customer service has really declined. I had an appointment this morning at 7:30 and didn’t get done till 11:40am for an oil change and to install a 5 minute clip on piece behind my rear view mirror. After 3 hours of waiting I checked in with Reza for the status of my car, and he said they are glueing the piece for the rear view mirror. I told them that it doesn’t need to be glued since the previous piece that was on there wasn’t. He called back and talked to the mechanic and they said it should be glued. When my car was done I checked the piece that they installed and it was installed incorrectly. They just glued the piece to my windshield not covering the chord that is connected to my rear view mirror. They also left black grease from their hands on the inside of my car on the ceiling that is light gray. Very unprofessional. Reza immediately took the car back to get the ceiling cleaned and for the part to be installed correctly. I didn’t leave Piercey until 11:40 after getting there by 7:30 for my schedule appointment. This isn’t the first time that I have waited this long for an oil change. If a customer has a scheduled appointment, there should be enough workers to accommodate the number of cars that need to be serviced in a timely manner. Customers cars should not be sitting in the back for hours until the car gets worked on.
6/25/2019
Muhammad S. VERIFIED CUSTOMER
Amazing service!
6/25/2019
Yong L. VERIFIED CUSTOMER
good
6/24/2019
Elizabeth C. VERIFIED CUSTOMER
Work done fast and no problems.
6/24/2019
Alexander P. VERIFIED CUSTOMER
My service is nice and quick. Sharma is very helpful and explains everything needed to be done
6/24/2019
Chih Chi. VERIFIED CUSTOMER
The text msg system is somewhat misleading but Reza was pretty sincere in his job and tried to make it right. I also have some concern about the alignment result since there are couple red numbers (on range border) after adjustment. We will let you know if we feel anything is unusual.
6/24/2019
Debra P. VERIFIED CUSTOMER
My experience with Piercey Toyota and Representative Jason Martinez was an excellent one. I took my Toyota Camry to Piercey to have my 5,000 mile service completed. As this is the first time I owned a Toyota, I had some questions and concerns. Jason was, friendly, courteous, helpful and knowledgeable, which made me very comfortable and appreciated. I will definitely be back to Piercey for any additional services needed. Thank You, Debra P
6/24/2019
Richard T. VERIFIED CUSTOMER
Service was very prompt... out within an hour.
6/24/2019
Duc V. VERIFIED CUSTOMER
Very good services
6/24/2019
Raji P. VERIFIED CUSTOMER
Very fast
6/24/2019
Deborah M. VERIFIED CUSTOMER
Thank you, Brady! I appreciate your help! I was pleased with your service!
6/24/2019
Debbie O. VERIFIED CUSTOMER
Did not feel we were treated with courtesy when we asked to apply a coupon that we discovered on your website immediately after we paid for the service. Cashier sent us to talk with consultant (Brady) and he gave us a hard time. In the end we were able to get refunded for the amount of the coupon but it left us with a sour experience. Note: past consultants have always offered any applicable coupons even if we didn’t have it on hand. This coupon was for a wheel alignment which was not what I originally scheduled the service for. It was added on at the recommendation of Brady as preventative maintenance.
6/24/2019
Karen T. VERIFIED CUSTOMER
Miguel very helpful to all my request
6/24/2019
Benjamin G. VERIFIED CUSTOMER
Very good service thanks very much
6/24/2019
Raul M. VERIFIED CUSTOMER
Absolutely wonderful experience.
6/24/2019