Brady is one of the best service analyst I have encountered.. my past experiences have encompassed several luxury dealerships and he tops them all. Professional, courteous, knowledgeable, and provides excellent follow-up throughout all repairs — creating total customer confidence that you are in the best care whether your vehicle is old (2001) or a brand new 2020.
Thanks Brady!
7/12/2020
Asa S. VERIFIED CUSTOMER
Expedite the service, 2.5 hrs for an oil change, rotation and balance plus inspection seems excessive
7/12/2020
Ngoc D. VERIFIED CUSTOMER
Very good service and clearly explanation
7/12/2020
Katharine F. VERIFIED CUSTOMER
Krishneel is wonderful.
7/12/2020
Joe Y. VERIFIED CUSTOMER
Viet was so courteous and considerate and explained what was done to our car. He kept in contact to let me know when the van would be returned. It was so nice to have Viet pick up our van since I would not of been able to Leave my husband at home.
Thank you Viet for your excellent customer service.
7/12/2020
Ravi C. VERIFIED CUSTOMER
Viet was awesome!
He went above and beyond to help us. It was a great pleasure working with him!
7/12/2020
Steven E. VERIFIED CUSTOMER
never got a report video from tech or a inspection report
7/12/2020
Duyen N. VERIFIED CUSTOMER
Thank you Viet Bach and Piercey team
I appreciate your service and definitely recommend Piercey to family and friends
7/12/2020
Jun Q. VERIFIED CUSTOMER
Everything is good. Only one issue that needs improving is when the driver is picking me up from my home to Toyota, the pick up time keeps changing in the app. The driver already calls me when he is leaving so I don’t see the point of the app. Overall, the service was great!
7/12/2020
Wilson P. VERIFIED CUSTOMER
Cool
7/12/2020
Anton G. VERIFIED CUSTOMER
I really like working with Walter and will schedule my next service with him.
7/12/2020
Catherine D. VERIFIED CUSTOMER
Walter is always very professional and polite. I trust his judgment about my car’s servicing needs. He is my go-to guy!!!
7/12/2020
Maria A. VERIFIED CUSTOMER
Jasvir was very friendly and helpful,thanks Jasvir
7/11/2020
Jon L. VERIFIED CUSTOMER
Walter is good, my favorite one
7/11/2020
Curtis B. VERIFIED CUSTOMER
I just want to say thank you to Jazz for excellent customer service in regards to replacement of my car’s stolen catalytic converter. He was so pleasant to work with, honest, and communicative. He made sure to keep me in the loop on status as the process went along, and all in all made an unfortunate situation much less arduous. Thank you!
7/11/2020
Syed A. VERIFIED CUSTOMER
Mr Walter is very friendly thank you
7/11/2020
Wen Hua. VERIFIED CUSTOMER
Miguel was great but just waited too long and after getting the vehicle, they didn’t even bother to clean unlike before. The window has an squeaking sound when we pull it down. I thought it’s a maintenance
7/11/2020
Rosalba R. VERIFIED CUSTOMER
I was very satisfied with Diana Gonzalez’s service. She was very friendly and explained things very well.
7/11/2020
Debbie T. VERIFIED CUSTOMER
Thank you for making an otherwise frustrating experience easier on that end. I felt very well taken care of.
7/11/2020
Edward N. VERIFIED CUSTOMER
Mike was very professional. He followed up on my request for shuttle and called me promptly when the repair was done.