The guys who help us was terrible bad attitude, we did not even do the maintenance there his name was jasvir Singh .
4/9/2021
Raymond C. VERIFIED CUSTOMER
I am really satisfied w/ the scope of work that had been done with my Toyota Camry car. I am pretty sure that I will pass the word of excellent service to my friends who have toyota cars
4/9/2021
Michael A. VERIFIED CUSTOMER
Customer service has really gone down hill. I’m not impressed with the service anymore. When my free service runs out, I’m going elsewhere. The technician videos are a nice touch but I can’t hear or understand a thing. Second, I’m asking to sign paper work for service on my vehicle without any explanation of what service is being done to my car. Having a “severity medium” on my paper work as a default is plain criminal. It’s not not medium severity, don’t put it down. I had a simple tire rotation, fluid top off and multi point inspection on a ‘21 vehicle with 5 k service.
4/9/2021
Suvhir R. VERIFIED CUSTOMER
Krish was prompt, answered all my questions and did a wonderful job
4/9/2021
Kevin S. VERIFIED CUSTOMER
Ken and Mike were beyond professional and took care of all of my concerns and made sure my Camry was serviced fully. I always have great experiences at Piercey Toyota. Thank you.
4/9/2021
Roy Y. VERIFIED CUSTOMER
Jazz was competent and attentive to my needs. Good attitude is appreciated, and will be the key item in selection on vehicle choice. Hang in there.
4/9/2021
Krishnakumar P. VERIFIED CUSTOMER
The first advisor was bad, I went to Michael and he was excellent
4/9/2021
Peter L. VERIFIED CUSTOMER
Excellent customer service!
4/9/2021
Hangyu G. VERIFIED CUSTOMER
The service was really great and fast. Thank you so much.
4/9/2021
Jessica R. VERIFIED CUSTOMER
Yes I was satisfied with the serviced he help me a lot with my tired and I thank him for that
4/9/2021
Richard K. VERIFIED CUSTOMER
Jas did a great job. Most importantly, I trusted him and his advice. You can't put a value on that.
4/8/2021
Gustavo F. VERIFIED CUSTOMER
Mr. Lopez is very polite and frendly person. His service is very good. Hi explain to me the process about how fix my car. Really I am satisfied in my first experience with Piercey Toyota. Thank you.
4/8/2021
Edward O. VERIFIED CUSTOMER
Great service from miguel and the team!
4/8/2021
Benjamin G. VERIFIED CUSTOMER
Every thing it’s ok I will keeping driving the truck and I will see how drive thank you guys very much
4/8/2021
Ebrahim M. VERIFIED CUSTOMER
As one of the concerns, I asked the representative to look into the discolored piece of plastic next to the HOLD button (which was originally there from the time I bought the car) and solve the issue. However, they simply replied that I tried to clean that part by TOWEL and Ethanol and that's the reason why the discolored part appeared! I honestly thought that response was disrespectful!
The reason that I never brought this up was simply because it was not a big deal for me from the first moment I noticed that, and I just wanted to bring it up at the first service so if possible they can fix the problem. That was the only part that was a disappointing experience I had today.
4/8/2021
Choon Jiaw. VERIFIED CUSTOMER
Labor is kind of expensive workmanship is fine
4/8/2021
Jerome B. VERIFIED CUSTOMER
Best experience at a toyota dealership for service
4/8/2021
Khushru C. VERIFIED CUSTOMER
I have been servicing my Toyota Sienna at your dealership. I bought a used Lexus and went for oil change today. I had an oil change coupon from your website for $44.95. I was told that the coupon will not work & that I will get a $5 discount only because it's a Lexus. The oil type was identical and I am pretty certian the oil filter between Lexus & Toyota are most of the time interchangeable. I was hoping to establish one service place for both my vehicles. I guess Piercey Toyota does not want my Lexus business - too small for large dealership. Just one request, on your website please make it load & clear you service only Toyota vehicles and not Lexus so that others do not have the same experience. Thanks
4/8/2021
Silvia L. VERIFIED CUSTOMER
Testing the battery seems a simple process. And when I asked Mr. Singh how long it would take he said 20 minutes. Instead I was waiting for nearly an hour. It took too long. I am satisfied that I received a replacement battery since it was under warranty.
4/8/2021
Anurag V. VERIFIED CUSTOMER
When I was taking my car out I saw system not installed error while using navigation.
Your advisor told me it is nothing to do with work they done.
I had only one problem key battery was low or car had issue with start I ask advisor he told me they will do loan run for me but started get this system not installed error
When I ask advisor he told me I should go for diagnosing service for 190
Why should I do oil change at your place to in first place