It took them forever to check my vehicle! Even telling me that it was "fast" considering I had no appointment. So, dies that mean if my car broke down that I need to get an appointment just to be attended to? Bianca Rodriguez is not so happy to extend good customer service! I wish Ulysis was there, he's always very nice to talk to! Bianca should probably be trained on how to provide good customer service.
1/22/2017
Anthony Z. VERIFIED CUSTOMER
We live in Long Beach. And drove 1.5 hours to purchase our car. Well worth the drive... Ricardo did an excellent job in walking us through the purchasing process and demonstrating the features of the new car. Thank you for a great experience.
1/21/2017
Tiffany H. VERIFIED CUSTOMER
Gina was very helpful. Love the customer service.
1/21/2017
Steve S. VERIFIED CUSTOMER
Always a good experience at Hemet Honda. Great service department.
1/21/2017
Gustavo F. VERIFIED CUSTOMER
Good
1/21/2017
Daniel V. VERIFIED CUSTOMER
Again I was assisted by your excellent service advisor Bianca Rodriguez. I really appreciated her welcoming spirit and complete reliable professional evaluation of my vehicle's needs. Thank you so much. It was pouring rain outside and she even went to get my car for immediate delivery and to park my car under shelter so that I may not get soaked with the stormy flash of rain.
1/20/2017
Matthew W. VERIFIED CUSTOMER
Service writer I had was outstanding and I appreciate all the hard work he does each time I'm in. He is for sure one hundred percent about making the customer happy. Great work diamond valley Honda keep it up..... one thing please make sure to wash the cars again it didn't happen but that is minor up the service they offer. Ulises is awesome keep up the great work and I will keep coming back.
1/20/2017
Larry R. VERIFIED CUSTOMER
The service guys are all very friendly. We were even walked to our car when it was finished.
1/20/2017
Andrea R. VERIFIED CUSTOMER
From my 1st contact with Gina to set up the appointment and listen to my concerns to Ulisses helping me yesterday (Gina was not in) they were both EXCELLENT. I am impressed with their professionalism and would definitely return. The turn around time was sooner than expected so that was awesome too! Thank you Service Team of Honda Diamond Valley!
1/20/2017
Ricardo D. VERIFIED CUSTOMER
Excellent staff, reasonably priced, service couldn't be better, thanks Diamond Valley Honda.
1/20/2017
Jessica R. VERIFIED CUSTOMER
I've been a customer here since Dec 1999 when it was Villa Mazda. I've never had a bad experience and will continue being a customer. Everyone is not just professional but very friendly and courteous.
1/20/2017
Cheryl T. VERIFIED CUSTOMER
Very good customer service. I had an expired coupon I asked if they would honor it because I could not take advantage of it because my time for service was not ready when it was still good Ulysses did honor it. He offered the complimentary car wash I asked if I could take a raincheck since we are expecting a lot of rain he said yes. They shuttled me home and offered to pick me up when my car was ready.
1/19/2017
Richard E. VERIFIED CUSTOMER
Courteous and very helpfull, down to your parts employee. Very satified thank you. Will refer others when they need help wih there honda
1/19/2017
Esther K. VERIFIED CUSTOMER
Bianca was really nice and got things done quickly.
1/19/2017
Gabriel M. VERIFIED CUSTOMER
Very satisfied with the service I was updated every time they had an update about my honda thank you
1/19/2017
Thomas A. VERIFIED CUSTOMER
Everyone was helpful and attentive.
1/19/2017
Martha B. VERIFIED CUSTOMER
Very courteous staff. Lovef the coffee and donuts!
1/19/2017
Jacqueline K. VERIFIED CUSTOMER
Everyone at Diamond Valley Honda were very kind and helpfull.I would recommend your dealership to my family and friends!!
1/18/2017
Audrey G. VERIFIED CUSTOMER
Great service, very pleased. Everyone was very professional.
1/18/2017
Debbie B. VERIFIED CUSTOMER
Your service rider was very personable. She also was very through explaining the service.