The customer service personnel, Joel Rushing was very kind and polite.
Excellent customer service. Shines like the dealership name “Diamond”.
Thanks. Jung M
2/24/2018
Mel A. VERIFIED CUSTOMER
Very professional and friendly.
2/23/2018
Melody F. VERIFIED CUSTOMER
Great job!
2/23/2018
Rebecca B. VERIFIED CUSTOMER
Joel was very helpful, friendly, and professional!
2/22/2018
Tuan L. VERIFIED CUSTOMER
Justin went above and beyond than what I expected. Since this is my first time having service at Diamond Valley Honda, I couldn't be more happier to come back again. Justin, thank you again.
2/22/2018
Trisha W. VERIFIED CUSTOMER
I had my tires rotated and the technician completely scratched every single lug nut and I had a face to face with Ursus and he promised me everything would be taken care of and 6-8 months later he calls me telling me I’m do got a upgrade.!!! How about keeping your word and fixing my wheels. Until then I give them 1 Star.
2/22/2018
Gerald B. VERIFIED CUSTOMER
Great service.
2/22/2018
Gerald W. VERIFIED CUSTOMER
Great experience. No negative comments!!
2/22/2018
Deborah R. VERIFIED CUSTOMER
John King was ok. He was on first day of service but not actual repair. I spoke with corporate while having repair done. I can’t believe part only lasted 15 months. There is obviously an issue which I am investigating further. Also estimating repair time isn’t fair to customer. You estimated 2 hrs. Only took 1 hr Honda needs to stand behind their products. Maybe instead of doong Random Acts of Kindness they need to focus on parts that last longer.
2/21/2018
Annie E. VERIFIED CUSTOMER
I realize he was busy & I walked in after only calling 15 minutes prior. I felt he could have updated me (about whether I needed an entirely new key or just a battery) without me walking up to his service desk over an hour after I checked in my car and key. I specifically asked him to let me know about my key as soon as possible. I did appreciate the fact my key fob only needed a battery & there was no service charge to change the battery. I expected to wait over 1 hour for a walk-in oil change. I was mainly concerned with how much my key remote issue was going to cost and it worried me.
2/19/2018
Pam J. VERIFIED CUSTOMER
Justin was considerate and helpful.
2/19/2018
Troy H. VERIFIED CUSTOMER
Wonderful service!!!
2/19/2018
Richard A. VERIFIED CUSTOMER
Great service notifications on vehicle status was convenient
2/17/2018
Ardis S. VERIFIED CUSTOMER
Good service. Thank you
2/17/2018
Gerald B. VERIFIED CUSTOMER
Professional and courteous as ever. This is a 6 car I've purchased from U agency and I wouldn't keep coming back if the service was bed