Nothing but great experiences from diamond valley honda. Very informative, knowledgeable, & helpful. Thank you Ulises it was a pleasure working with you!
6/15/2019
Johnathan G. VERIFIED CUSTOMER
Awesome good service and professional
6/15/2019
Carol M. VERIFIED CUSTOMER
had to make two trips, wrong part ordered the first time...but, overall, it went well. Thank You
6/15/2019
David K. VERIFIED CUSTOMER
Jesse, my service advisor, kept me informed regarding repairs i came in for and issues discovered during the multi inspection. My car was ready when promised.
6/15/2019
Annie V. VERIFIED CUSTOMER
I'm completely satisfied with the work that was done. What I'm not satisfied with is the fact that I made an appt., arrived 15 minutes early and then sat for 3 hours before I found out that my car hadn't even been looked at. I had originally checked in with Justin and then I didn't see him again. At noon I started to inquire as to what was happening and discovered that I would need a rental because my car was going to have to stay for diagnostics etc. I just wish I wasn't just sitting for 3 plus hours, by the time I got my rental it was 2 pm. I've been coming to Diamond Valley for 25 years and this is the first time that I think communication could have been better.
6/14/2019
Vernon T. VERIFIED CUSTOMER
Everything went very smooth, I’ve bought many cars and trucks, and this was the most comfortable experience I’ve ever had. Thank you. I would definitely recommend Diamond Valley Honda to anyone looking to purchase a car.
6/14/2019
Maria G. VERIFIED CUSTOMER
Thanks Honda for a great job.
6/14/2019
Andrew T. VERIFIED CUSTOMER
it was amazing working with all of you! thank you!
6/13/2019
Bernard W. VERIFIED CUSTOMER
Joel was professional, honest, and helpful. Thanks, Joel!
6/13/2019
Mirem . VERIFIED CUSTOMER
First time at Diamond Valley Honda and I was impressed with the type of service you guys provide to your customers , Jesse **** is the service advisor who helped me and I have to say he was very helpful , knowledgeable , well mannered and above all super professional , excellent customer service , thanks Diamond Valley Honda
6/13/2019
Carlton J. VERIFIED CUSTOMER
My wife scheduled a regular oil change. Upon arriving she was told of a warranty issue with the front headlights and was quoted a time of 2 hours to wait. Three and a half hours later they told her they only had the parts to complete one headlight and that it would still be another 1-1.5 hours. Five hours later she left with only one headlight finished. The lack of communication and disregard for her time since she had to wait at the dealership was very unprofessional and we were not happy with our experience at all.
6/12/2019
Liem N. VERIFIED CUSTOMER
Waited 3 hours for service but it end up nothing, the issue still there, does nothing to help with my vehicle issue..
6/11/2019
Judy R. VERIFIED CUSTOMER
A 2 he wait for routine service was not acceptable!
6/11/2019
Robert H. VERIFIED CUSTOMER
Very professional, helpful, and kind
6/9/2019
Opy R. VERIFIED CUSTOMER
Joel was excellent in serving me yesterday! I have had the best experiences at Diamond Valley Honda!
6/9/2019
John C. VERIFIED CUSTOMER
I've bought 3 civics from you. I worked 20 years as store management. Customer service. JUSTIN AMEZQUITA is GOLD to your company. Invest in his knowledge and customer skills. Thank you WE need him. John C
6/9/2019
Penny G. VERIFIED CUSTOMER
Helpful and informative
6/9/2019
Kenia D. VERIFIED CUSTOMER
Fast, friendly and excellent service.
6/8/2019
Mary J. VERIFIED CUSTOMER
Ulisus Flores-Morales went above and beyond.i was in Customer service my entire career and this young man is management material. He was amazing.Unfortunately, Im sorry to say that I can't extend that compliment past him. That being said I bid you a blessed day. May you find a better training program to teach Morales, ethics and INTEGRITY!
6/8/2019
Adrienne W. VERIFIED CUSTOMER
Service did not look at the dome light that I mentioned on intake. It was not added to the work order and I did not notice that. It is not coming on when the doors are opened. I will need to reschedule another appointment ????. The repairs that were done were done correctly.