Service was great. Protection to the public and to the employees concerning the Coronavirus I respond with a HUGE 0.
4/1/2020
Kimberly G. VERIFIED CUSTOMER
Very nice and helpful! Great service provided! Thank you, James.
3/31/2020
Michelle Y. VERIFIED CUSTOMER
Just love Honda
3/31/2020
Early W. VERIFIED CUSTOMER
He was very efficient. I’m hearing impaired and he took time to explain and made sure I understood everything.
3/31/2020
Collins A. VERIFIED CUSTOMER
I came in to have my pilot keys reprogramed and spent $125 to have it fixed it worked for 24 hours and the next day it stopped working
3/30/2020
Danah C. VERIFIED CUSTOMER
You guys have been very helpful, going the 2nd mile and being very nice!! I know you couldn’t fix my car at your place but you found who could and continue to handle it! I’m very happy with your employees!!!
3/30/2020
Don S. VERIFIED CUSTOMER
Very polite and courteous. Spoke in a way I could understand what I needed. Cost was just too much to have done. Will wait a couple of months or more to have the additional work done either by you or if I can find it done by somebody cheaper. You have always repaired my car and I thank you for that!!! If what can be done if lesser charge......let me know.
3/29/2020
Mark O. VERIFIED CUSTOMER
I had to ask what was going on with my car. I didn't think the service tech was going to tell me until I asked
3/29/2020
Victoria B. VERIFIED CUSTOMER
Very friendly and fast service!
3/29/2020
Grady M. VERIFIED CUSTOMER
This is Grady’s wife. He was given a quote and asked me to drop the car off because he had to go to work. When I dropped the car off, the person was expecting me, did the paperwork, told me what the quote was. Since I knew it had already been discussed, I signed. Informed my husband I had dropped the car off and what the quote was. He said he had been quoted a different price. A hundred dollar difference! I had already signed. The Honda guy never mentioned there was a difference of quote. If it had been a small amount it would be ok. But it wasn’t a small amount. I noticed a statement that said customer was informed of higher quote. Since I didn’t know there was a difference and the guy didn’t point this out, nor mentioned it, I didn’t question it. I consider that bad customer service to a returning, regular customer.
3/26/2020
Erica J. VERIFIED CUSTOMER
He was wonderful he went of his why to help me out a very friendly guy thank you again for your help Ulises
3/26/2020
Vickie Y. VERIFIED CUSTOMER
Services were professional and timely. Thank you!
3/25/2020
Nicolee D. VERIFIED CUSTOMER
There is no need for a call. The gentleman who helped me was very nice, and I believe the problems they advised. My problem is that I was told the fluids were topped off and I would be fine to drive it home. I broke down on Warren, before I even hit Whittier and had to be towed. Had I known it was unsafe I would have had someone follow me and been prepared for issues.
3/25/2020
Michelle . VERIFIED CUSTOMER
Excellent service
3/25/2020
Kristi C. VERIFIED CUSTOMER
Joel was awesome
3/22/2020
Grady M. VERIFIED CUSTOMER
He was very friendly.
3/22/2020
Jonatam L. VERIFIED CUSTOMER
Great service
3/22/2020
Stephanie A. VERIFIED CUSTOMER
My maintenance due light remained on. While driving the low tire pressure light came on. I contacted service department and a representative assisted me in resetting calibrations while pulled over on highway.