I waited for 4 hours. The person at the counter was very rude and angry towards me. Alejandro told me that my problem was covered by warranty. I tried to reach out to the service manager mike he told me he would call me back and he never did. I will never return there and I will be writing a negative Yelp review.
9/24/2021
Samuel N. VERIFIED CUSTOMER
Alejandro was friendly and professional.
9/24/2021
Cynthia L. VERIFIED CUSTOMER
100% Satisfied. THANK YOU
9/23/2021
Teresa M. VERIFIED CUSTOMER
Alejandro was very helpful and provided an excellent customer service!!!
9/23/2021
Salvador S. VERIFIED CUSTOMER
little late but i m satisfied
9/23/2021
Carolyn G. VERIFIED CUSTOMER
My appt. was 9:30 for oil change and 4 new tires. I did not get my car until 4:30
9/23/2021
Lawrence M. VERIFIED CUSTOMER
Ulises was friendly and professional. Thanks for the great service.
9/23/2021
Paul M. VERIFIED CUSTOMER
The service provided was exceptional. Honda is always great.
9/22/2021
David C. VERIFIED CUSTOMER
Nothing was fixed, and all the warning lights were never addressed
9/22/2021
Jeannette N. VERIFIED CUSTOMER
Alejandro made sure I was serviced promptly.
9/22/2021
David A. VERIFIED CUSTOMER
Joel was a great person to work with, and restored my faith in the service department and their customer service.
9/21/2021
Jerry R. VERIFIED CUSTOMER
Wait for long time! Just for oil change, even you have a appointment? 2 hours timeframe!
9/21/2021
Maria Roeliza. VERIFIED CUSTOMER
Awesome team at Diamond Valley Honda
9/21/2021
Carleton S. VERIFIED CUSTOMER
Joel delivered as promised
9/21/2021
Oscar A. VERIFIED CUSTOMER
Customer service was terrible, only person who was willing to help and or give answers was Mike the service manager.
9/19/2021
Ken H. VERIFIED CUSTOMER
Professional and knowledgeable.
9/18/2021
Richard K. VERIFIED CUSTOMER
I wish the wait wasn't so long. But totally satisfied otherwise.
9/18/2021
Sandra E. VERIFIED CUSTOMER
He was very helpful!
9/18/2021
Letty B. VERIFIED CUSTOMER
I was there two hours and 45 minutes for an oil change