Covered all needed service very satisfactory and the order of preference that should be considered. Excellent service!
10/13/2021
Cristian M. VERIFIED CUSTOMER
Everything was great and fast, one thing I did notice is that's there is an oil splash on the passenger side if the windshield. I know when using the oil gun they have pressure and may splash out of the fill tube but it be great if the lube techs pay attention next time on the windshield for next servics.
10/13/2021
Dennis D. VERIFIED CUSTOMER
Mistakes were made in ordering wrong part. But mistakes happen Joel and Diamond Valley Honda treated me right.
10/13/2021
Richard G. VERIFIED CUSTOMER
Joel was friendly and very helpful in getting me in and out on time.
10/13/2021
Megan B. VERIFIED CUSTOMER
A salesman came over with a clipboard and called my first and last name like I was to come with him to an office. He says I am a valued client ( I should be I have been a customer for several years). Then he says they want to check in with their customers to see how their experience is. I thought how nice! This dealership really cares about its customers. I told him on the way over there the only thing I didn’t like is for some reason my phone number is shared with sales and I get phone calls trying to talk me into making a purchase. As soon as we sat down at the desk I knew he had lied to me and he wasn’t there to check on my customer service he was there to sell me a car. I really didn’t appreciate the aggressive nature and feel I was lied to. I also Feel that wouldn’t have happened to me except I am a female and I was alone. My service experience is always perfect and Joel and all of the guys in service are fantastic. But the aggressive nature of the sales people makes me feel like I’m not safe even if I’m sitting in the service department. Very bad experience. I would never buy another car here due to this. 11/10 service 1/10 for the slimiest sales people I’ve ever met.
10/12/2021
Ritchie P. VERIFIED CUSTOMER
Joel was Very helpful and friendly
10/12/2021
Barbara K. VERIFIED CUSTOMER
Everything is always good when I come to Honda for my service Ulysses is the best I've never had any problems. I didn't have a appointment but I brought my car in and needed them some repairs And I told them to take their time and let me know when it was done and everything was great
10/10/2021
Donna S. VERIFIED CUSTOMER
Joel had amazing customer service. He took time to reset my oil change indicator. Very friendly.
10/10/2021
Raymond R. VERIFIED CUSTOMER
Isreal omar and ulies are great people.. They made everything ez and great customer srvs... Thank all of you for a great job done...
10/9/2021
Mario G. VERIFIED CUSTOMER
Great job Joel ????
10/9/2021
Norma R. VERIFIED CUSTOMER
Very professional and efficient
10/8/2021
Dennice G. VERIFIED CUSTOMER
Thanks again
10/8/2021
Robert A. VERIFIED CUSTOMER
Jesse always does what he says he will do and does a great job for Honda????????
Thank you
10/8/2021
Anita B. VERIFIED CUSTOMER
Ulises Was very cordial and helpful in explaining everything in regards to the needed Work to my Honda I was very satisfied with his Service
10/7/2021
Karlie M. VERIFIED CUSTOMER
I was told my battery was was completely dead and it was covered under warranty but the battery wouldn't be in for 5days. I work full time and was given the option of leaving my car with NO RENTAL CAR or taking my car and having it jumped e anytime I needed to use it. It was a very frustrating 5 days and when I finally had the car towed to diamond valley Honda when the battery arrived . It took them 8 working hours to replace a battery... upon picking up the vehicle I told Joel William's it was a very frustrating 5 days and his response to me was " well, it was your choice to to not leave it here" again with no alternate choice of transportation I was forced to take a compromised vehicle to work for 5days until, it completely died on me. Extremely unsatisfied.