I thought the price to repair my AC excesive. Also, I was quoted $191 for my battery and paid $240. I can understand the tax but think the quote should have included labor. I commend the rep for keeping me informed during the process.
8/20/2022
Antonette C. VERIFIED CUSTOMER
Very nice and professional. Time there was what was estimated ????
8/20/2022
Rafael P. VERIFIED CUSTOMER
Thank you for the great and quick service!
8/19/2022
Angela C. VERIFIED CUSTOMER
Nancy was very helpful, polite, and took the time to explain my car maintenance with me!
8/19/2022
Abel A. VERIFIED CUSTOMER
Today I'm disappointed to be honest I don't know if really have service done on my civic normally every time I bring my car for oil change I get car wash not today
8/19/2022
Annette W. VERIFIED CUSTOMER
Great service, outstanding
8/19/2022
Ricardo V. VERIFIED CUSTOMER
The front desk representative was helpful, plus he is Spanish speaker, that was making easier for me to communicate my concerns, also he double check my email and corrected it for me to receive future promotions, thanks for having people like him
8/19/2022
Michael M. VERIFIED CUSTOMER
Was and good thanks ????
8/18/2022
Rene A. VERIFIED CUSTOMER
First off, my girlfriend’s name is also on all the paperwork for this car. Her name is Deaquinita. Chad could have asked her name or how to say it. She would have more then likely told him he could call her Dee Dee. Instead he called her Rene, the entire time she was there. Second, $600 for a Transmission flush?! For a car that we just purchased in November?! That tells me the car was not properly inspected, there is no way we should have to take care of this. And at most this job should be $320-$330 out the door. AAMCO $289 not including tax. Thank you for your customer service and looking out for your customers. Chad’s a nice person from what she says, but your prices for repairs and ridiculous. I remember when your dealership charged my Mom $628 for brakes. She never returned
8/18/2022
Nicholas T. VERIFIED CUSTOMER
My service advisor was awesome!!! Very kind,, patient with me,,, and let me know the status of my car every step of the way. Next time I bring my car in I hope I can deal with him again. Thank you Honda!!!
8/18/2022
Kathy B. VERIFIED CUSTOMER
Jesse is great and the main reason I rely on diamond valley Honda. He's very knowledgeable and professional and works with me to keep my car in good working order!
8/18/2022
Gloria L. VERIFIED CUSTOMER
Good customer service
8/17/2022
Virendrasinh C. VERIFIED CUSTOMER
Jon well donn ????
8/17/2022
Anthony C. VERIFIED CUSTOMER
Everything was done just as I requested. Nancy Soria was most professional and helpful. Thank you.
8/17/2022
James G. VERIFIED CUSTOMER
Recent recommendation for SRS issue should be covered under my Honda True Certification but was not. I will now have to drive to San Diego for service. Not happy!
8/17/2022
Aristeo L. VERIFIED CUSTOMER
Nancy went above and beyond to provide exceptional service to my family & i during a very difficult time. She treated us compassionately and efficiently while ensuring that our Odyssey’s needs were met. We appreciated her staying in contact with us throughout the whole process.
8/17/2022
Marialu P. VERIFIED CUSTOMER
Recibí un excelente servicio, Nancy tuvo uy buena comunicación, y fue amable en todo momento.
8/14/2022
Jimmy A. VERIFIED CUSTOMER
Lack of communication, refused to accept moss bros coupon.
I bought my car here all services done here for both of my ho da cars and this is the fist time I feel like you don't care about what we needed as customers.
Very disappointed with the service.