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Real Reviews from VERIFIED CUSTOMERS
Byron B. VERIFIED CUSTOMER
Quick service on appointment and nice shuttle person and good service from Chad
10/18/2022
Maricel A. VERIFIED CUSTOMER
Very efficient
10/18/2022
Tracy H. VERIFIED CUSTOMER
Please send me a survey on the person who was working that day in the parts department because he was so amazing
10/16/2022
Arturo A. VERIFIED CUSTOMER
Excellent
10/16/2022
Ryan T. VERIFIED CUSTOMER
Ulysis is great!!!! Keep doing what you’re doing, the customer service is on point.
10/16/2022
Alexis E. VERIFIED CUSTOMER
It’s always quick and customer service is awesome Nancy is very helpful, she is very friendly
10/15/2022
Jerzy K. VERIFIED CUSTOMER
Professional,fast,efficient. Great service.
10/15/2022
Marizela P. VERIFIED CUSTOMER
Great communication skills! Patient and helpful.
10/15/2022
Cheryl Z. VERIFIED CUSTOMER
My oil change for my car should have cost what it was quoted to me before the service instead it cost me much more cuz my car isn't a Honda. The women did her best to help me I appreciate her
10/14/2022
Jun B. VERIFIED CUSTOMER
Great customer service by Jesse very friendly And very informative about my vehicle condition. Thank you
10/14/2022
German M. VERIFIED CUSTOMER
Muy buen servicio
10/14/2022
Carmen A. VERIFIED CUSTOMER
I purchased 3 dealer accessories when I purchase the car. I was told that someone would call me to arrange installation. After waiting two weeks from purchase , I called the service department and was told that I needed to speak with Liliana. I had to call back the next day because she had already left for the day. I called the next day and spoke to Liliana. She seemed to have no clue about the accessories I purchased so I had to tell her what they were. She said she would check and call me back to arrange installation. When she did call me back, she said one of the parts were not in. So I asked her to call me back when all THREE parts were in because I did not want to make 2 one hour trips to Diamond Valley. The next week she calls me and said the parts were in so I took a day off only to wait all day and only to have 2 out of the 3 accessories installed because she failed to order all 3 parts. Now another day off for me to go back for the final installation on Oct 10. 30 days after purchase, all 3 accessories are installed. Not only was I inconvenienced by having to make another trip back to DV because she failed the first time, she is not the friendliest service advisor in the group. All other service advisors were friendly and welcoming but not Liliana. Even my sales person noticed me there on both occasions and apologized for the inconvenience to me
10/13/2022
Joseph P. VERIFIED CUSTOMER
After the maintenance the vehicle was released with complete confidence. After an hour my console informed that my tire pressure was LOW. Since I have a tire rotation, the service should be included tire pressure readings
10/13/2022
James G. VERIFIED CUSTOMER
Excellent recovery from challengingly issue.. Thank you!
10/13/2022
Tyler C. VERIFIED CUSTOMER
I always feel taken care of at Diamond Valley Honda at either the Service or the Sales side
10/13/2022
Miguel J. VERIFIED CUSTOMER
Ulises very friendly and always acting nice with the employees and customers
10/13/2022
Jim C. VERIFIED CUSTOMER
54 people looking at their computers and I wait for i am jot sure how long.
10/13/2022
Rey V. VERIFIED CUSTOMER
Great service thank you!
10/13/2022
Jimmy S. VERIFIED CUSTOMER
Ulysses got my car in and out fast. Really nice guy. Great service at Honda ????????
10/13/2022
Samia V. VERIFIED CUSTOMER
Jesse is the best. He is always courteous.
10/13/2022