It would’ve been a great visit if the service technician would’ve just rotated my tires as he was supposed to. Instead, he took it upon himself without consulting me not to rotate my tires because he thought it wasn’t necessary. All 4 tires are fairly new and I do a lot of driving. The tires are due for rotation which was the main reason why I came for service to begin with. Bobby on the other hand was great. He was very accommodating and friendly.
3/1/2024
Christine R. VERIFIED CUSTOMER
Dulce Lopez, explained all that my car will be needing service on .
3/1/2024
Lynne R. VERIFIED CUSTOMER
I haven’t had a lot of time to drive the car yetj
3/1/2024
Rex S. VERIFIED CUSTOMER
I took my 2018 Honda Pilot for oil leak and all they did was replace the drain bolt which I told them that wasn’t the problem and I got charge. I still have a leak and they want to charge me again. Y’all have the worst service mechanics. I’m very disappointed with Honda of Hemet.
2/29/2024
Sara G. VERIFIED CUSTOMER
Bobby Allen was very helpful, great customer service . Will definitely come back.
2/29/2024
Antonio V. VERIFIED CUSTOMER
It was Good a one 100 per %
All services
2/29/2024
Barbara U. VERIFIED CUSTOMER
I thought the communication methods have been changed to state of art to a degree and I liked it.
2/29/2024
Chris H. VERIFIED CUSTOMER
Danielle was great, I didn't like your automated answering/apps
2/29/2024
Ralph S. VERIFIED CUSTOMER
I was told there is no Cabin Filter in our Odyssey.
Service has always been done at Diamond Valley Honda.
I do no auto maintenance, only checking oil and tire pressure.
No one has touched this car except you.
Where is the Cabin Filter!
Ralph S
2/28/2024
Maria R. VERIFIED CUSTOMER
Professional and courteous service. Thank you
2/28/2024
Joseph M. VERIFIED CUSTOMER
Brandon did an excellent job at customer service
2/28/2024
Maria J. VERIFIED CUSTOMER
Like always great customer service
2/28/2024
John R. VERIFIED CUSTOMER
Was very happy with Bobby's kind and helpful manner.Thank you.
2/28/2024
Sara B. VERIFIED CUSTOMER
Great service guys.
2/28/2024
Justin S. VERIFIED CUSTOMER
Very polite, and helpful
2/28/2024
Sara B. VERIFIED CUSTOMER
Great customer service
2/28/2024
Darlene E. VERIFIED CUSTOMER
She was so nice and helpful!!! She went above and beyond and was able to answer all my questions!!
2/27/2024
Lois R. VERIFIED CUSTOMER
Wonderful maintenance service. Thank you
2/27/2024
Andy R. VERIFIED CUSTOMER
I brought my 2016 Accord in last week to diagnose a problem with a door lock. When the techs said they couldn’t duplicate the problem, I told them to replace the lock anyway. I heard nothing back and had to finally go pickup my vehicle without a complete explanation. I called again the next day, made an appointment to replace the lock, gave them an invoice number with a part order (which I already got from the parts dept) and told them I wanted it replaced. I waited a week for my new appointment and took my vehicle in. Once again, I waited all day and heard NOTHING! When I called, I was told they said they would order a part and have me bring back my car ….AGAIN! I’m upset because there’s no communication, and they just let your vehicle sit there all day and not tell you anything. I will go to another dealer since the service is so bad.
2/27/2024
Evelyn R. VERIFIED CUSTOMER
Ulysses was very helpful @ thorough! Excellent service. Thsnk U!