All the staff were so nice at the Repair shop easy to work with. However, your billing invoice is complicated & confusing. Also, Iwasn’t sure if I was charged for parts & labor before the task was completed. Since I am from out of state I really appreciate everyone’s help in getting my car fixed as it took 2 visits. Thank you to all!
11/20/2024
Ismael G. VERIFIED CUSTOMER
Rep could have been friendlier
11/20/2024
Janice T. VERIFIED CUSTOMER
Angela was great, thank you. I mean.
11/20/2024
Gregory B. VERIFIED CUSTOMER
He seems to really care about the customer.
11/20/2024
Ross G. VERIFIED CUSTOMER
It was a really frustrating day dealing with Honda Roadside Assistance and waiting on the side of the road for over 4 hours before a tow truck came. When I finally was dropped off at Honda, Brandon and Jesse took really great care by assessing my needs to fix a tire and understanding my need to get out of the dealership ASAP to pick up my daughter from school. They were able to quickly get me settled in less than 45 mins. I was super impressed and even came out to a washed car. Side note: I told them my phone was dying and I had two chargers offered to me in seconds. Thank you, Brandon and Jesse.
11/20/2024
Barbara A. VERIFIED CUSTOMER
The current issue was addressed and when my next maintenance is do I should know if the problem has been resolved
11/19/2024
Lea F. VERIFIED CUSTOMER
I did have a lot of trouble with the phone lines though. I had to book the apt via text message due to automated phone issues no person answered.
11/19/2024
Bob S. VERIFIED CUSTOMER
The rep did fine but the cost for the repair was way way out of line. Got done at a reputable shop for half the price.
11/19/2024
Nelson C. VERIFIED CUSTOMER
Dulce was a pleasure to deal with. I would recommend your dealership for service or for car shopping based on my experience.
11/19/2024
Lie Ming. VERIFIED CUSTOMER
Lyndsay was a gem !
11/18/2024
Amalia P. VERIFIED CUSTOMER
Good service
11/17/2024
Ruben G. VERIFIED CUSTOMER
Excellent service
11/17/2024
Deah Z. VERIFIED CUSTOMER
Angela was very helpful to me. Service was very quick. Thank you
11/16/2024
James M. VERIFIED CUSTOMER
Brought my car for throttle relearn but nothing was done to it but I got charged over $200. This is the last time I will never bring my car for any reason. The guy who assisted me was also rude has no customer service skills. I will find some other place to take my business.
11/16/2024
Robin N. VERIFIED CUSTOMER
This was a very positive experience from beginning to end. It was easy to book the appointment and the serviceman communicated with me every step of the way through text.