Had my car washed 2 days ago and went for an oiler change to and had oil all over my hood, told the guy who brought my car lback yeh my hood is full of oil and he said o and walkedaway. I told my service guy Li hey I informed you I had my car cleaned 2 days ago before my service. Once car was delivered I immediately told Li about the oil and asked Li to take a look he was very attentive took pictures and said would take pictures and discuss with upper management and took pictures. Li is great
6/6/2026
Balite J. VERIFIED CUSTOMER
.....?
6/6/2026
Dan H. VERIFIED CUSTOMER
It's OK
6/6/2026
Mark G. VERIFIED CUSTOMER
Sabina was most helpful
6/6/2026
Jimmy W. VERIFIED CUSTOMER
Susan was very helpful throughout the process. Clear, concise and answered every question. She made the service experience easy.
6/5/2026
Dennis D. VERIFIED CUSTOMER
What is treated very nicely , especially anthony , also lee , and I also georgia
6/5/2026
Thomas S. VERIFIED CUSTOMER
I bought the car in for service because the UBS didn’t work. I left and was getting on the highway and plug in my phone to the port and still didn’t work very frustrating have to bring back for the service again. But was happy with the service advisor was very helpful and thought there fix it
6/5/2026
Michelle K. VERIFIED CUSTOMER
Great service
6/5/2026
Selwyn L. VERIFIED CUSTOMER
Will done
6/5/2026
Arianna D. VERIFIED CUSTOMER
Vehicle was delivered as promised, in a timely fashion. My advisor was friendly & knowledgeable and helpful with any questions/concerns.
6/5/2026
Russell C. VERIFIED CUSTOMER
Susan is the most professional , courteous and kind person that I have had interactions with at Bay Ridge Honda. I have been driving your Hondas from Bay ridge for several years now and always come back for service for one reason … Susan. She understands my needs , provides quick quality customer service and calls me by name before
I submitt my service request form at the counter. I bright shining star and a pro ! I will continue to come back to Honda simply because of Susan. Thank you for keeping her on the front lines
6/4/2026
Juan M. VERIFIED CUSTOMER
Edwin chiong was great like always but the staff you have in bringing out our vehicles to us probably need to be train to be more pleasant and professional.
6/4/2026
Caren P. VERIFIED CUSTOMER
Susan is very easy to deal.with. She is very knowlknowledgeable,and willing to spend the time to answer any questions you may have.
6/4/2026
Angela G. VERIFIED CUSTOMER
Susan is amazing! She catered to my every need and addressed all of my questions. While I know I can go anywhere for an oil change, it is because of the personalized service I received from Susan that I will continue to visit Bay Ridge Honda to service my vehicle.
6/4/2026
Dorothy P. VERIFIED CUSTOMER
Thank you for your service.
Our Honda Civic is in your hands.