The only thing I don't like about coming in for servicing is the wait on 90th Street
6/25/2026
Mark G. VERIFIED CUSTOMER
Friendly service
6/25/2026
Steven Z. VERIFIED CUSTOMER
Thanks again - Edwin and the rest of the staff were all great. Appreciate the care and service
6/24/2026
Doreen M. VERIFIED CUSTOMER
Edwin CHIONG was a pleasure to deal with. Courteous & professional. I left after the appointment & had a question in reference to my vehicle. I called Edwin & he returned my call in a timely manner & was able to assist me & correct the issue I was having.
6/24/2026
Shanaz M. VERIFIED CUSTOMER
Susan works hard to make sure she addresses my concerns.
6/24/2026
Pasquale D. VERIFIED CUSTOMER
Great job with service
6/24/2026
Patricia S. VERIFIED CUSTOMER
This was the worst service I've ever experienced. The young lady at the service desk completely not helpful. I stood on line while her and a co-worker was having a personal conversation ... completely unprofessional. I was in there for an oil change and got under my car hood cleaned. Four hours ridiculous! I hope this place is not moving backwards with service!
6/24/2026
Joselito P. VERIFIED CUSTOMER
Excellent service
6/24/2026
Richard K. VERIFIED CUSTOMER
It was a pleasure to work with Jay. Thank you.
6/23/2026
Stacey W. VERIFIED CUSTOMER
Jay polanco is an excellent representative for your company. He was friendly, personable, and knowledgeable.
6/23/2026
Stephen T. VERIFIED CUSTOMER
She is wonderful!
6/23/2026
Derrick M. VERIFIED CUSTOMER
Excellent experience!
6/23/2026
Andrew R. VERIFIED CUSTOMER
Susan is the best..l have dealt with since l have been going to bay ridge Honda
6/23/2026
Salvador G. VERIFIED CUSTOMER
Excellent person, excellent service
6/22/2026
Anthony K. VERIFIED CUSTOMER
Please take good care of Susan and make sure she doesn't leave your dealership. Finding staff that provide exceptional service these days are rare. Here partner Edwin is excellent as well. I usually like to deal with both of them.
6/22/2026
Jacqueline S. VERIFIED CUSTOMER
Thank you
6/22/2026
David L. VERIFIED CUSTOMER
Very good work. Prompt and good service!
6/22/2026
Marlyne C. VERIFIED CUSTOMER
The labor fees were a shock. Three things done on the car two of which are usually at 30,000 miles (I don’t have that many miles) and $200 in labor for each.
The sign needs to be bigger and the representatives moving forward should say it.