Excellent service. So happy they were able to get a replacement part so quickly and that it was covered under the extended warranty.
Edwin was very professional and treated me very well.
I observed him treating another customer who had recent knee surgery very well also. He went above and beyond and ensured she had complimentary transportation home.
It was very impressive.
5/29/2026
John C. VERIFIED CUSTOMER
My Service advisor Edwin always go out of his way for all of his customers. I have witnessed first had . He is extremely professional, attentive and informative as to the progress of the vehicle during service.
I believe he is an asset to your organization.
Thanks John
Longtime Bay Ridge Honda Customer 30 plus yrs.????
5/29/2026
Sashanna M. VERIFIED CUSTOMER
It took two hours for an oil change, that is unacceptable, I’ve been to other places for an oil change and it didn’t take that long.
5/29/2026
Isabella Sainato. VERIFIED CUSTOMER
I don’t really know what the results of the multi point inspection were. I wasn’t given the typical sheet checking off everything that they had inspected. My checked tire pressure light was on when I dropped the car off and when I got it back, it was off, but I don’t know if that’s because they addressed something or because they just turned the indicator light off
5/29/2026
Alice S. VERIFIED CUSTOMER
Can you answer this question to diagnose a car takes 3 hours to find out you need a sensor replace cuz the fuel gauge is not registering right tell me it's full gas when I know it's not full gas. The service people excellent works see you Monday
5/28/2026
John A. VERIFIED CUSTOMER
Susan was great and kept me well informed and was knowledgeable!
5/28/2026
Olawunmi E. VERIFIED CUSTOMER
Li is the best serve advisor there. He is a great problem solver.
5/28/2026
James A. VERIFIED CUSTOMER
Thanks Edwin I really appreciate you and ur service for taking in my car and not letting it sit around to collect dust service was done before the promise time sorry for getting upset in the past ⭐️⭐️⭐️⭐️⭐️ Edwin your the best shots out for li as well ⭐️⭐️⭐️⭐️⭐️ for the past jobs Edwin / Li the dream team
5/28/2026
Itala D. VERIFIED CUSTOMER
Sabrina got me in and out which is what every customer wants. Thank you
5/28/2026
Salvino A. VERIFIED CUSTOMER
Thanks for the quick service
5/28/2026
Kevin M. VERIFIED CUSTOMER
Edwin has been very helpful on this and prior visit of ours.
5/27/2026
Kwokfai N. VERIFIED CUSTOMER
Service advisor Susan was pretty helpful and courteous. I was able to get the open recall done within the same morning.
5/27/2026
Thomas L. VERIFIED CUSTOMER
wonderful and quick service! thank you!
5/27/2026
Mark G. VERIFIED CUSTOMER
Susan was very thorough and professional.
5/27/2026
Bellivan N. VERIFIED CUSTOMER
Exceptional service with out a long wait Edwin was so courteous kind and nicely spoken!
5/27/2026
Birch Family. VERIFIED CUSTOMER
Check in was very smooth; completed work in the time estimated; quick check out
5/26/2026
Steven C. VERIFIED CUSTOMER
Jay was so informative and answered all my questions. The customer service starting with J Polanco and others is second to know.
5/25/2026
Marie Roxanne. VERIFIED CUSTOMER
Sabina was super helpful and really considerate. I felt so supported and really had a great experience because of her. I would recommend always coming to Bay Ridge Honda because of the great customer service.
5/25/2026
Marilyn S. VERIFIED CUSTOMER
Five days after the purchase of my car I was a little despair finding out certain conditions of the vehicle.However upon enter the garage and explaining the problem, the young men were professional and assuring. Sabina at the desk was polite treated me with respect and act as though my situation was hers,may I add the sentiments of male/female toward a vehicle differs.The office manager was very professional given the circumstances presented to her at the time. MS M,investigated the matter and solve the problem which should have been done before presenting the keys to the new owner.An immense thanks to to the team, at 90th st/4th ave.Bkln. Integrity matters.