Alfredo is always pleasant, good attitude, and patient. He goes over what my car needs in detail.
4/24/2026
Victor G. VERIFIED CUSTOMER
Satisfaction
4/24/2026
Satomi M. VERIFIED CUSTOMER
John was very professional
4/24/2026
George E. VERIFIED CUSTOMER
Angel did a very good job of addressing the items that concerned me. He did identify a couple of services that he thought would be beneficial but I declined them. He kept me informed o grampa getting to n the progress of my vehicle's service and had it ready earlier than originally getting to granddaughter's softball game on time. Thank you!estimated. This was very beneficial in
4/24/2026
Peter G. VERIFIED CUSTOMER
Edward did a wonderful job. He provided a pleasant experience during my appointment today.
4/24/2026
Daryl N. VERIFIED CUSTOMER
John Agahan is awesome!!
Fantastic customer service.
4/24/2026
Chiei N. VERIFIED CUSTOMER
John is the best!!
4/24/2026
May O. VERIFIED CUSTOMER
Angel was polite and professional and paid attention to details.
4/23/2026
Darrin C. VERIFIED CUSTOMER
william and his team have always been terrific and why i always return for servicing
4/23/2026
Andy Z. VERIFIED CUSTOMER
christopher was a great service advisor i would recommend everyone to go to him top tier person
4/23/2026
Johnny S. VERIFIED CUSTOMER
John did an outstanding job helping us with our needs.
4/23/2026
Sung H. VERIFIED CUSTOMER
His very good staff.
I would like to give him five stars.
4/23/2026
Ricardo M. VERIFIED CUSTOMER
good
4/22/2026
Miguel A. VERIFIED CUSTOMER
John was great!
4/22/2026
Kamei (. VERIFIED CUSTOMER
William was great, no problem with him at all. However, the scheduled main took about 2 hours more than expected. Which happens, I get that. But everyone working there doesn’t seem to care that the customers want to get their vehicles and get home. They all are just walking slowly, talking to colleagues, like there isn’t a care in the world. And the customers are stuck wasting their time waiting. Even when the guy finally brought my car out, he stopped on the way to talk to a salesman , right in front of me, while I was waiting. Completely unacceptable!! Please train your staff to value your customers, and even if there are delays, to try harder to get customers out as soon as possible!!!
4/22/2026
Janet O. VERIFIED CUSTOMER
Edward is very attentive and patient.
4/22/2026
Maryulis C. VERIFIED CUSTOMER
Muy buena atención
4/22/2026
Yanira G. VERIFIED CUSTOMER
N/A
4/22/2026
Mark G. VERIFIED CUSTOMER
I've written before that Jorge is the ONLY reason I service my car at Southbay Toyota. Thank you, again, Jorge!
4/22/2026
Rachel B. VERIFIED CUSTOMER
My truck stalled while driving and called Alfredo to let him know it was going to be towed to SB Toyota. Alfredo said he would keep an eye out for me and take care of it. He kept me in the loop via text and phone and as always, was professional. He is awesome!