He was kind and explain all the matters in detail. He took care of a customer very well.
6/7/2026
Louis L. VERIFIED CUSTOMER
Excellent service very helpful and kind I loved it so much
6/7/2026
Andrew S. VERIFIED CUSTOMER
Interaction was a bit brusque. Would have preferred to have a bit more time discussing repair options with the service rep.
6/6/2026
Douglas W. VERIFIED CUSTOMER
Did not go well, once again.
6/6/2026
Bonnie T. VERIFIED CUSTOMER
John was very helpful and kept me informed on the service that needed to be done on my vehicle. He has always provided excellent customer service for me.
6/6/2026
Anita W. VERIFIED CUSTOMER
He explained eveeything to me about the video that was done during the inspection.
6/6/2026
Genesis M. VERIFIED CUSTOMER
Angel was really nice and explained things really well
6/6/2026
Gloria D. VERIFIED CUSTOMER
Great service
6/6/2026
Nora H. VERIFIED CUSTOMER
Muy satisfecha con la atención muy amable servicial y profesional John
6/6/2026
Kemisola A. VERIFIED CUSTOMER
Job well done
6/6/2026
Marielena R. VERIFIED CUSTOMER
La espera fue demasiado llegué a las 10am nomás por un cambio de aceite y me entregaron mi carro a la 1:30pm me tocó esperar en el lugar mucho tiempo solo para eso ????????????
6/6/2026
Fernando L. VERIFIED CUSTOMER
William continues to provide a great service. Excellent communication from South Bay Toyota as well.
6/5/2026
Olinda C. VERIFIED CUSTOMER
Although I was shocked by the amount I had to pay, William clearly explained why.I will be more aware of spreading the recommended service out more rather than doing it all at the same time.
6/5/2026
Genaro Z. VERIFIED CUSTOMER
Great service and definitely recommend!
6/5/2026
Rocio N. VERIFIED CUSTOMER
I genuinely appreciate Alfredo Martinez’s prompt phone call after I leave the dealership, asking if I have any further questions about the car. Additionally, I had a concern about a recall, as the car’s lights and panel have been randomly turning on and off.
Alfredo explained the reason and I agreed with him.
He is a good person and excellent customer service.
6/5/2026
Myles H. VERIFIED CUSTOMER
John provided great communication and service. He informed me of the service to be done, kept me abreast of the status, rescheduled a future appointment, and delivered the completed service on-time.
6/5/2026
Americo C. VERIFIED CUSTOMER
Yes thank you
6/5/2026
Sarah E. VERIFIED CUSTOMER
Awesome!
6/5/2026
Tony C. VERIFIED CUSTOMER
Eric is a great sevice adviser. Professional and caring. Friendly and enjoyable to talk to.
6/5/2026
Monique B. VERIFIED CUSTOMER
John has been my service advisor for years, he is really good at what he does. He explains everything clearly, and makes sure you understand everything he is explaining. He keeps you updated on repairs and also cost.