About four months aga I changed the front pads in my Rav 4 a month later I complained about a noise in the front brakes and the rear breaks I bring the car to the your dealer South Bay Toyota and the mechanic fix the rear breaks but did nothing in the front brakes and the noise continues.
Today 04/25/26 I bring my Rav 4 for an oil change and after 4 1/2 hours waiting I was informed that the car needs new brake pads and new rotors the price was $750 for new pads and rotors. I was informed that the rotors were damaged after the new pads were installed
4/26/2026
Victor T. VERIFIED CUSTOMER
Thanks, car did feel better driving home, noticed that my fuel gauge needle did not move left direction to empty. I am telling the truth, distanc bue is felt when you Maxed at a certain pplace, but you know you covered more distance.
4/26/2026
Alfredo I. VERIFIED CUSTOMER
The problem in my car,wasn't fixit..
4/26/2026
Marvin L. VERIFIED CUSTOMER
I switched from DCH Toyota to South Bay Toyota because I was in search for a friendlier and honest and less pressure in making decisions on which additional service is required versus boosting their service financial numbers.
Thanks so far and hoping service and environment only gets better.
4/26/2026
Claudia P. VERIFIED CUSTOMER
Muy buena atención y recomendaciones de lo que mi carro necesitaba gracias
4/26/2026
Stephanie C. VERIFIED CUSTOMER
John was so polite and welcoming.
4/26/2026
Chinedu O. VERIFIED CUSTOMER
John Agahan is the best customer service manager i have met in along time.very professional and easy to talk to.
4/25/2026
Raymond Q. VERIFIED CUSTOMER
John Agahan is the very best there is and I am fiercely loyal to him. I don’t let anyone else deal with my car.
4/25/2026
Icxen C. VERIFIED CUSTOMER
John,
Thank you for your help.
Great advisor / great service keep it up.
Complete satisfaction
4/25/2026
Asija C. VERIFIED CUSTOMER
He was very pleasant, down to earth, and help explain certain things about my car that other service providers haven’t done . i’ve been coming here for a long time and i felt comfortable asking him questions.
4/25/2026
Devaney M. VERIFIED CUSTOMER
John is the best and so is South Bay Toyota
4/25/2026
Patricia T. VERIFIED CUSTOMER
Excellent job
4/25/2026
Terri W. VERIFIED CUSTOMER
Alfredo is a very kind and understanding individual. He understands our needs and he was very supportive ❤️
4/25/2026
Mike B. VERIFIED CUSTOMER
Thank you for your professional service.
4/25/2026
Kevin P. VERIFIED CUSTOMER
Fine
4/25/2026
Karen M. VERIFIED CUSTOMER
Angel went above what I expect for service. He is knowledgeable and personable. Next time my car needs to be serviced I will ask for him. You should be proud to have him work for Toyota. He’s definitely a keeper.
4/25/2026
Frank D. VERIFIED CUSTOMER
Pre inspection video picture of my vehicle does not show a scratch on my driver side door but appears after walking to retrieve my car after service. I noticed the scratch on driver door and immediately brought to the Service Writer, Alfredo attention. He also didn’t see a scratch from the pre inspection. Spoke with Dennis and was told they would review camera footage of the service to see if something happened. After reaching out for status, Alfredo replied per mgr. Mr Lemoli, service camera shows nothing. I’m not pleased. My car has been serviced there for at least 9 years, no problems. I’m questioning now if I should continue to bring my wife’s vehicle if this should happen to her car.
4/25/2026
Terry L. VERIFIED CUSTOMER
It was Michelle who assisted us in getting our installations completed. She was very professional and helpful. Thank you.
4/24/2026
Sonia A. VERIFIED CUSTOMER
They were very accomodating, I have a bad knee, and so far happy with my new front & back sensors! And my new 2026 Camry!
4/24/2026
Samuel D. VERIFIED CUSTOMER
I appreciated John’s help and explanations on service procedures.