Edward and the whole team were very friendly and helpful. I didn’t have to wait longer than what was expected despite being a busy day. Edward was great! I will definitely be back to this dealer.
6/19/2026
Elvia S. VERIFIED CUSTOMER
Thank you George!
6/19/2026
Arjay A. VERIFIED CUSTOMER
Chris was amazing. Listened and showed genuine concern and took steps to certify the repairs. I'll never go back to Fletcher!
6/19/2026
Maria J. VERIFIED CUSTOMER
William Bermudez did an excellent job . Thank you South Bay Toyota !
6/19/2026
Kgen J. VERIFIED CUSTOMER
Really happy with the full service and multi-point inspection on my car. The team were thorough, professional, and had everything done in good time. It’s reassuring to know my car has been properly checked over and is in great shape. Would definitely recommend and will be returning for future services. William is very kind, patient, and knowledgeable. He has earned my trust.
6/19/2026
Vivian D. VERIFIED CUSTOMER
I’ve been bringing my car for Toyota Care maintenance for years and William is my go to guy. He is knowledgeable and professional. It’s also nice to see a familiar face.
6/18/2026
Ronald R. VERIFIED CUSTOMER
Keep up the good work
6/18/2026
Jimbo Y. VERIFIED CUSTOMER
Jay and manager Navy are super great very satisfied after all the mess I had happened. Thank you so much very appreciated.
6/18/2026
Mary L. VERIFIED CUSTOMER
John is an employee who cares about the customer’s needs and concerns for their auto service. Very professional and knowledgable about his job! He is a great asset to the company!
6/18/2026
Takahiro N. VERIFIED CUSTOMER
I always have maintenance at Southbay Toyota for years.
This time i waited more than 30min to check in even though i arrived 10min before the appointment time. Behind my cars were served for checking in, unless i ask Toyota people for checking in my car, I needed to wait more..
Hope this would be the first and last experience and expect Southbay Toyota improve serving maintenance. Thank you.
6/17/2026
Stephanie M. VERIFIED CUSTOMER
John is the best!
6/17/2026
Jeanett P. VERIFIED CUSTOMER
Jorge Noble is an excellent Service Agent. ????????????????????????????????????????????
6/17/2026
Nkoli O. VERIFIED CUSTOMER
Very Happy with services received. John is awesome.
6/17/2026
George O. VERIFIED CUSTOMER
John and the mechanics are always professionals and knowledgeable and keeping me up-to-date with my maintenance and repairs.
6/17/2026
Claire O. VERIFIED CUSTOMER
John Agahan has been my go to for every car I have had. (I have only had two, but purposefully bought a Toyota the second time to ensure I am with John) He makes me feel at ease leaving my car with him, and goes above and beyond with my service. I am encouraging everyone that has a Toyota to go to John, including my husband on his next vehicle. He is truly the best and most welcoming individual. John is my guy and I appreciate all the work him and the team do for me and my family!
6/17/2026
Joseph K. VERIFIED CUSTOMER
A little longer than usual; other than that, job well done.
6/17/2026
Margarita A. VERIFIED CUSTOMER
Thank you for the excellent service.
6/17/2026
Joseph D. VERIFIED CUSTOMER
Excellent service
6/17/2026
Ebony W. VERIFIED CUSTOMER
Christopher is amazing. He was very attentive and answered all of my questions and concerns. His customer services was top tier!! Thank you Christopher.