I was there for much longer than anticipated. It would have been nice to be offered a loaner
7/20/2025
Claudia P. VERIFIED CUSTOMER
I bought the car in with 2 issues. The lane assist goes on and off while driving on the same road. The issue wasn’t resolved and when I received the car it was still doing the same thing. I told the service representative if it could checked out again and he said to come back another time. Very disappointed.
6/22/2025
Robert M. VERIFIED CUSTOMER
When I brought my car in I asked the lady at front desk what all do they do she said change the oil oil filter and rotate tires.Then top
off all fluids.When I got home I let my car cool down.The mechanic did not top off my antifreeze.Did he just forget. Need a answer.My phone is ****-****-xxxx
6/22/2025
Maria T. VERIFIED CUSTOMER
Brittney Valente was very pleasant to work with and kept me informed during the repair process.
Recommend a complimentary car wash when customers spend over $1K in car repairs.
6/22/2025
Tonya G. VERIFIED CUSTOMER
Christopher was GREAT to TO WORK WITH !
6/22/2025
Kristine F. VERIFIED CUSTOMER
Great job as always!
6/21/2025
Betty M. VERIFIED CUSTOMER
Will never return.
Unfriendly, poor service, and negative atmosphere
6/21/2025
Lindsey S. VERIFIED CUSTOMER
Thanks.
6/20/2025
Pamela B. VERIFIED CUSTOMER
I’m very pleased with the service I received at **** Smith Hyundai. It was completed efficiently and I felt my wait
was appropriate for work completed.
6/19/2025
Nancy A. VERIFIED CUSTOMER
Favorite was great! He listened attentively and updated me on the findings. The service team also did there due diligence but when driving my vehicle 2 hrs back home I felt the same vibration when driving at speeds of 70-75 on highway. I will continue to observe based on service suggestions. Sadly, I am not totally pleased with driving performance at this time.
6/19/2025
Judi M. VERIFIED CUSTOMER
Talked to Taylor Smith , so ask him! This was the WORST EXPERIENCE I have EVER had at a dealership! Your place is totally screwed up... but truthfully no one really seems t care! Your people don't even introduce themselves (if you can find them???) Who ever is running this dealership, needs some training in management and customer service!
6/19/2025
Alfred A. VERIFIED CUSTOMER
Everything was Great Thanks
6/19/2025
Jane K. VERIFIED CUSTOMER
As usual, Christopher King is a consummate service professional always attentive to our needs and explains everything in detail. He is a service professional that we trust.
The payment office staff needs to smile more and be more friendly!
6/18/2025
Andrew B. VERIFIED CUSTOMER
Chris was excellent. I witnessed him handle two unruly customers with the kind of professionalism and class you want employees to display. I will be returning to **** Smith to service my Hyundai solely because of Chris. Great work.
6/18/2025
Steven S. VERIFIED CUSTOMER
Chris was awesome. Great customer service.
6/18/2025
Makeyta S. VERIFIED CUSTOMER
Appreciated receiving service completion in a timely manner.
6/17/2025
Anil D. VERIFIED CUSTOMER
Issue not resolved
6/17/2025
Helen C. VERIFIED CUSTOMER
Very friendly and welcoming excellent service Thanks Mr King
6/16/2025
Russell D. VERIFIED CUSTOMER
Great experience and thanks very much for the shuttle service and car wash!!!
6/16/2025
Kelly M. VERIFIED CUSTOMER
Javoris was helpful and helped me navigate the app. Very pleased with service.