Phillip Woody was super!!! He was engaged and committed to ensuring that my car's maintenance was thoroughly done. He was easy to communicate with, knowledgeable and happy with helping. It was a great experience. He's definitely an asset for the Toyota Family of employees and customers!
3/19/2026
Elizabeth K. VERIFIED CUSTOMER
Great Service!
3/19/2026
Rickie M. VERIFIED CUSTOMER
Meghan was nice and helpful. I've been coming there probably close to 15 yrs I prefer to have the dealership take care of my car.
3/19/2026
Johnny O. VERIFIED CUSTOMER
Absolutely satisfied!
3/19/2026
Farris F. VERIFIED CUSTOMER
Great Service Rep. I’ll be back soon !
3/19/2026
Micheal K. VERIFIED CUSTOMER
She has always taken great care me and my Tacoma when there for service. She is the reason I continue to bring my truck there for service. All the maintenance my truck has received has been provided there. Thank you for her dedication to her job.
3/19/2026
James S. VERIFIED CUSTOMER
Serrina is the best!
3/19/2026
Gregory H. VERIFIED CUSTOMER
When I purchase my next Toyota from Bob Tyler (coming up soon) Greg Mann should get the commission!
3/19/2026
Patricia M. VERIFIED CUSTOMER
I have no idea what was done. I’ve left 4 messages for call back and received 0. The paperwork said due to the age and mileage of my vehicle it was not covered (2025, 15,500). I finally spoke with Cowboy today and will be in on Friday for answers. Worst service ever!
3/18/2026
Gilbert C. VERIFIED CUSTOMER
Great
3/18/2026
Keyon Y. VERIFIED CUSTOMER
I'm unsatisfied so far. My car had 3 messages on the dash. Check abs system, check vsc system, check brake system. Bring to dealership immediately 830am I show up for my appointment. I was told a diagnostic test would be ran. 11 am I get a quote for recommendation work to be done. None of the which had to do with the reason the car was brought in.I responded to the quote at 1120am. Nobody responded to me on the quote decline or from me leaving multiple voice messages so I went back to the location around 140pm. Then to be told they need to do an electric diagnostic test that will cost $510 instead. I leave around 2pm. At 330pm I received a message saying my car is all set to be picked up. I call the shop again and no answer. So I go back to the location around 345pm. Only to be told my car isn't ready. It was an error because a technician set the job as completed and it was not completed. It's now the next day at 11:44 am and still have no answer on what is going on with my car.
3/18/2026
Nannette J. VERIFIED CUSTOMER
Ellen was great!
3/18/2026
Joy A. VERIFIED CUSTOMER
Ryan was very easy to work with and friendly. He made my experience with Bob Tyler Toyota and good one.
3/18/2026
Joanne M. VERIFIED CUSTOMER
3 1/2 hour wait
3/18/2026
Tho T. VERIFIED CUSTOMER
You have my number. Call me anytime and we can discuss.
3/18/2026
Carolyn P. VERIFIED CUSTOMER
Yes, I was extremely satisfied with Phillip Woody and my complete service experience. Phillip Woody was very kind, personable, and very attentive to the service of my Lexus. The service on my Lexus was thorough and done in a very timely matter. The only thing that would have made it a more perfect experience would have been having a small complimentary (8 oz) bottle of water available to customers waiting for their vehicles. ????
3/18/2026
Joerg S. VERIFIED CUSTOMER
Like always a good experience at my service appointment !!
3/18/2026
Michael H. VERIFIED CUSTOMER
I appreciate Greg’s explaining the mechanic’s comments and suggestions on the care and maintenance of my vehicles. I trust Greg’s recommendations in support of my interest.
3/18/2026
Kameron B. VERIFIED CUSTOMER
Ellen was very helpful. Will definitely come to her in the future.
3/18/2026
Thomas P. VERIFIED CUSTOMER
Top of the line service with Serena and her team always!