Service was top tier as always. My tech was great with communication on what needed to be done. No complaints at all.
5/7/2026
Tim R. VERIFIED CUSTOMER
Charles was friendly, oil change did not take too long.
5/7/2026
Janice L. VERIFIED CUSTOMER
Woody was professional, courteous and kind
5/7/2026
Carissa M. VERIFIED CUSTOMER
I would just suggest that the techs use a cover/cloths when leaning over a vehicle or touching any part outside of the engine compartment. There is grease prints all across the hood and the passenger front quarter panel and also on the steering wheel as well.
I did not see it from the shadow of the overhang outside, otherwise I would have mentioned it in person.
Otherwise, everything was great. Fast & friendly service.
5/7/2026
Linda S. VERIFIED CUSTOMER
Nice frendly people, great service, and waiting area.
5/7/2026
Dora B. VERIFIED CUSTOMER
Thank you
5/7/2026
Dung N. VERIFIED CUSTOMER
Your service not good . I had oppoitmen to pick up my new key but after two day l was come back nothing . Before nobody tell with me only pick up the key
5/7/2026
David W. VERIFIED CUSTOMER
The suggested maintenance costs ( wiper blades, filters, etc. Was ridiculous).
5/7/2026
Steve G. VERIFIED CUSTOMER
Greg is a valuable member of your Toyota family. He is one of the reasons I chose Bob Tyler Toyota.
5/7/2026
William S. VERIFIED CUSTOMER
Arrived at the appointment around 20 minutes early. Not to try to bump anyone from their assigned time, but wife and I wanted to look at purchasing a used car. Dustie met us started going over the 30,000 mile service needed. Told her oil change tire rotation. She started adding this up informed her everything should be covered under warranty. She scanned the vin told me right. After servicing she tried to charge me for a patch job and additional things had to remind her again. Appointment time was at 3pm did get the car back until 5. When we were told it would be 1 1/2hours. On the other hand wife has to use a Cain to walk I asked if they had a golf cart so she could look at used cars and they said they have one for private use. The used cars are in the back and not up front were they use to be. If I knew that I wouldn’t have brought her and bored her with the long wait. Very disappointed with the service department not being prepared and having the information in file about under warranty and coming in a second time telling me I would owe for this and that. Plus the dealership not being prepared to assist physically challenged customer assistance to help see used cars now that they have moved them to the back.
5/7/2026
Beth A. VERIFIED CUSTOMER
Nick explained to me that he was in training but I wouldn’t have known that if he hadn’t mentioned it. I thought he did a great job of taking care of things today.
5/7/2026
Angelyn W. VERIFIED CUSTOMER
Everyone I came in close bract with in service department was extremely nice
5/6/2026
Ronald R. VERIFIED CUSTOMER
Fast, free, and easy. Doesn’t get any better than that.
5/6/2026
John R. VERIFIED CUSTOMER
Ryan did a great job and was very polite. The vehicle got serviced very quickly and the waiting room was very accommodating. I plan on returning to bob Tyler for my future maintenance needs. Keep up the great work Ryan!
5/6/2026
Marvin S. VERIFIED CUSTOMER
Greg is awesome, prompt, attentive, consistent, hard working, all around awesome advisor. Highly recommend
5/6/2026
Travis S. VERIFIED CUSTOMER
2 hour oil change and tire rotation. That's really slow. Quoted an hour. Waited 2. Should have been 20 minutes.
5/6/2026
Miguel M. VERIFIED CUSTOMER
Mr. Mann did an excellent job, as always. He was professional and made sure everything was completed to a high standard. We’ve worked with him before and he consistently delivers great results. Highly recommend. always a job well done!
5/5/2026
George H. VERIFIED CUSTOMER
Once again Greg provided great customer service
5/5/2026
Cornelius S. VERIFIED CUSTOMER
The service was very good and on point. Professional and friendly.