Service agent was very courteous and kept me updated at all times of the status of my work.
5/9/2026
Owen M. VERIFIED CUSTOMER
Great job Dustie in managing the repair of my wife's ride.
5/9/2026
Vicki K. VERIFIED CUSTOMER
Crystal is a real asset for your dealership!
5/9/2026
Teddy C. VERIFIED CUSTOMER
Ellen was top notch...we arrived early and she was more than willing to deal with us...and she did a great job from beginnig to end...very professional....
5/9/2026
Jacqueline D. VERIFIED CUSTOMER
We had a charge on our final bill that was not included in the estimate. While it was ultimately refunded, we had to argue to get it refunded, and the to get full amount refunded. It felt a little ‘shady’.
5/9/2026
Louis S. VERIFIED CUSTOMER
Mr.Greg Mann has great customer service. I'm gonna i will not trade him for anybody else.
5/9/2026
Sally C. VERIFIED CUSTOMER
None at this time about the service. I think communication between service managers and me was hampered by the internet system chosen by Bob Tyler Toyota. It was a run around. It bred frustration which led to anger instead of good will.
5/9/2026
Alice B. VERIFIED CUSTOMER
Everyone has been nice and very helpful. I am very satisfied with my truck. Thank you
5/9/2026
Fariss S. VERIFIED CUSTOMER
Greg Mann does a fantastic job
5/9/2026
Linda K. VERIFIED CUSTOMER
Serena was professional and friendly. I appreciate her assistance. She also appeared to treat others with respect and a great attitude. Even when the other person wasn't so nice.
5/8/2026
Richard M. VERIFIED CUSTOMER
Got it done was satisfied. Thanks to miss wakeman????????????
5/8/2026
Jackie C. VERIFIED CUSTOMER
I would have loved if someone would have talked to me about my car.but instead i was told i was done and i need to sign paperwork at the desk. Not a friendly transaction.
5/8/2026
Laura L. VERIFIED CUSTOMER
Okay
5/8/2026
Jenny T. VERIFIED CUSTOMER
I have 3 vehicles registered at Bob Toyota, and I see some serious awesome changes in service and customer support. The multi-point inspection video is amazing. It really shows how much the staff is involved and invested in their work performance and maintenance. I appreciate the team! Thank you very much!
5/8/2026
Latasha B. VERIFIED CUSTOMER
Woody was very friendly,professional and knowledgeable.
5/8/2026
Deborah K. VERIFIED CUSTOMER
Greg is the best guy you have, been helping me for years!!!!
5/8/2026
Leona D. VERIFIED CUSTOMER
It took 2 hours to do a scheduled oil and cabin filter change.
5/7/2026
Lynne W. VERIFIED CUSTOMER
Greg Mann is the best if he leaves I’m going also
5/7/2026
Gary S. VERIFIED CUSTOMER
Mr. Peavy very efficient and helpful.
5/7/2026
Ray M. VERIFIED CUSTOMER
Very good service and all involved did a great job.