The entire experience was great ... I grew up here as a child and left to see the world in 1998 and have just moved back ... it was Ron Samuels Toyota back then I believe... Happy to be back and I was provided a Welcoming back first visit/experience with Bob Tyler Toyota
Thank
You
5/15/2026
Robert B. VERIFIED CUSTOMER
Cap was great. He even ate all the charges. Free service!!!
5/15/2026
Theresa M. VERIFIED CUSTOMER
She went above my expectations ! Great communication and even stayed until my car was finished even though she was off .
5/15/2026
Brenda T. VERIFIED CUSTOMER
It was great service like always! They alway do a awesome job.
5/15/2026
Gena N. VERIFIED CUSTOMER
Services were great !
5/15/2026
Pattie W. VERIFIED CUSTOMER
Brandi was very professional and friendly. She made my time there a pleasant experienc.
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5/15/2026
Marcus E. VERIFIED CUSTOMER
Yes, he is very professional and conducts himself as is.. i will recommend him on all my future services with bob tyler toyota!
5/15/2026
Barbara D. VERIFIED CUSTOMER
I dreaded my appointment, but Greg Man explainer everything that would be done and put me ease. I highly appreciated his kind, professional actions.
5/15/2026
Deborah K. VERIFIED CUSTOMER
Greg is great, but the waiting room needs some type of entertainment to keep peoples mind off of waiting time, noticed people getting irritated.
5/15/2026
Peggy S. VERIFIED CUSTOMER
It took 2 hours to have tires rotated.
5/14/2026
James S. VERIFIED CUSTOMER
Ellen was extremely helpful and attentive. Could not ask for better service.
5/14/2026
Michael R. VERIFIED CUSTOMER
Greg Mann is the best
5/14/2026
Jerry R. VERIFIED CUSTOMER
Greg was very helpful. I am completely satisfied. Thanks. JERRY
5/14/2026
Joe M. VERIFIED CUSTOMER
Greg always provides exceptional customer service. We have worked with 2 Toyota dealers since December 2025 before the root cause was identified and resolved to our satisfaction. Each time I spoke with him, he always went out of the way to listen and show that I am valued. Thank you Greg, it is people like you that bring customers back to a service department.
5/14/2026
Crystal B. VERIFIED CUSTOMER
Woody did an amazing job!!
5/14/2026
Chu M. VERIFIED CUSTOMER
Thank you for the excellent service!!
5/14/2026
John B. VERIFIED CUSTOMER
The only thing that bothered me was I was under the impression that today’s oil change would be free. The service person I spoke to on the phone said I had “plenty” of free oil changes coming to me. ?? I paid the $82 and left. I talked to Chris about it. The service on Tuesday mornings at 7:15 is QUICK!! I’m doing extra oil changes despite manufacturers protocol. It’s the one things that might Elon
Me get 300k miles out of this vehicle.
5/14/2026
Jerrold M. VERIFIED CUSTOMER
I brought my car there Tuesday around 12 you have a service. I was having issues with my 2026 RAV4 engine light all the lights on in the vehicle. No one ever called me at the end of the day to give me any information on my vehicle, I called the next day around one to find out what was going on with my vehicle because no one ever call me to let me know and it took a while to get someone I had to keep calling customer service so young lady finally went back there and got my service guy and he called me back at about 10 minutes to let me know what was going on with my vehicle. I feel like someone should have gotten back with me that day and they did not. I do not feel that my service was great dear on dropping my vehicle.
5/14/2026
Irwan K. VERIFIED CUSTOMER
Bad experience … it took 2.5 hours just to get oil change. I had an appointment @ 7:05am .. and I was the only one in the waiting room. The inside building was empty .. no body. And 2.5 hours later… my truck still not done yet. If I didn’t ask for the service advisor. I would have still sitting down and waiting. He didn’t even come to me to give the update or anything until I have to ask the cashier and she paged him twice then he showed up.