Mike did a good job trying to help but the search for the lug nut key by someone in the shop left my stuff a complete mess. The lug nut key was openly in the handle of my lowered 3rd row seat handle. When searching through the glove box, center console, try treating the items as if they're your own, treat the things with respect and put them back the way they were found.
4/4/2026
Harry H. VERIFIED CUSTOMER
Once again, Ellen is an amazing advisor staying late for this last minute service issue I had. She's definitely a devoted customer service advisor!
4/4/2026
Katie M. VERIFIED CUSTOMER
Absolutely wonderful service. At other Toyota places it took me 3+ hours for oil change and tire rotation. Today I was in and out in 45 min! Couldn’t ask for better service!
4/4/2026
Paula O. VERIFIED CUSTOMER
Greg Mann was a great service associate today. He got me checked in right on time....I waited only 2 minutes before he was there checking me in. My service was completed in less than 1 hour which was quicker than expected. Greg brought my keys and receipt and let me know my vehicle was waiting for me when I was ready to get in. I
4/4/2026
Billie S. VERIFIED CUSTOMER
Quick and professional service.
4/4/2026
Kenneth Z. VERIFIED CUSTOMER
Asked if car was ready and service rep said no we’ll call you when it’s ready and bring up the carI say for another 45-60 minutes waiting and finally went to the desk to check the status and a not so nice lady said oh you’re been ready for an hour…very dismissive and no sorry we made you wait an hour for no reason. Not a good start for my fist service call…really disappointed!!
4/4/2026
Grenda T. VERIFIED CUSTOMER
Crystal Bolyard was very polite and made me feel welcome at Bob Tyler Toyota. I an well pleased and trust my vehicle in future repairs .
4/4/2026
Warren H. VERIFIED CUSTOMER
I ordered lug nuts days before my appointment and drop my car off all day just to find out the lug nuts ordered were the wrong ones.
4/4/2026
Max G. VERIFIED CUSTOMER
Easy intake, convenient shuttle transportation, and very cool video from the service tech showing the inspection and recommendations. Great experience overall and honored the discounts discussed without any issues.
4/4/2026
Jana A. VERIFIED CUSTOMER
Crystal was very professional, helpful and nice!
4/4/2026
Joe G. VERIFIED CUSTOMER
Meghan was excellent as my service rep. She communicated regularly with me on my auto repair status. Meghan went above and beyond providing excellent service. The high quality of your service reps reinforces my choice to continue using Bob Tyler’s service center.
Kudos to your staff and Meghan in particular for my repair visit today.
Thanks.
Joe G
4/4/2026
Michael G. VERIFIED CUSTOMER
Well over 2 hours for an oil change, tire rotation, and some fuel cleaner service. Way too long of a wait honestly. Ellen was fine, just a busy day which slowed things down.
4/4/2026
Brittany K. VERIFIED CUSTOMER
Serenah was fantastic very polite knowledgeable and prompt it was a pleasure working with her
4/4/2026
Mattie W. VERIFIED CUSTOMER
Brandi thank you for the quality service you showed today. Thank you so much!
4/4/2026
Daniel J. VERIFIED CUSTOMER
Ryan was great! Communicated well. Prius is driving like new
4/4/2026
Dominic F. VERIFIED CUSTOMER
Serenah does a great job everytime I come in . She is a consummate professional. Please give her a raise!!
4/4/2026
Elizabeth F. VERIFIED CUSTOMER
My family and I have know Greg Mann for many years. He has always been respectful and kind to us as well as providing the best service possible. He is a pleasure to work with and I highly recommend him to everyone.
4/4/2026
Johnie H. VERIFIED CUSTOMER
I’ve had nothing but great service here. I will continue to bring my vehicle here for the outstanding service
4/3/2026
Stephen S. VERIFIED CUSTOMER
Easy to schedule. Great service, everything explained by Ellen. 4Runner drives great. Thanks for a painless experience.