I waited over two hours for just an oil change and when I received a text saying it was ready, there was no paperwork. My advisor was nowhere to be found so I had to get someone else to help me. Just not efficient for someone who’s better customer for as long as I have.
3/14/2026
David D. VERIFIED CUSTOMER
Your team was so helpful in getting us back on the road! It was so nice to get a quick fix rapidly!
3/14/2026
Mary A. VERIFIED CUSTOMER
Serenah is always smiling and so helpful. I love working with her.
3/14/2026
Donald W. VERIFIED CUSTOMER
Thnks
3/14/2026
Sharon R. VERIFIED CUSTOMER
Appreciated the timely info and quick service
3/14/2026
Denis M. VERIFIED CUSTOMER
Very happy, nice service
3/14/2026
Lori W. VERIFIED CUSTOMER
Meghan was extremely kind and down to earth. She was knowledgeable. This was my first experience with the company for maintenance and she made me feel very comfortable and answered any and all questions I had. Everyone there was so kind and friendly. I will definitely continue to bring my vehicle to this company (and Meghan) for future maintenance and repair. Thank you for making it a stress-free and smooth experience. I've never felt so comfortable leaving my vehicle for service as I did today.
3/14/2026
Mark K. VERIFIED CUSTOMER
Meghan gave 100% effort. The service department communication was a bit wonky, but that is no reflection on her. It was hard to get routed to her extension and then it would hang up. I feel Meghan is an asset to the dealership.
3/14/2026
Aaliyah G. VERIFIED CUSTOMER
The initial concern seemed to be overlooked at the beginning. Communication is important, I had to bring up my concern for my issue a second time, i left a voicemail and got no response. I just think the process could have been further along by now had the advisor gave me contact information to the service provider originally. I had no name, no shop location nothing to help me do my due diligence in getting my repair completed. I am paying for a additional service and therefore should recieve that service. Advisor did put forth effort to explain things in the end. Note also everytime I have gone to get a service they always call me by name and walk me to the counter with my paperwork etc. this time was a little different most of the communication was via text and he told me I could go to the cashier my vehicle was ready to check out via text. My experience wasn’t bad, just unusual and not as previous with other advisors.
3/14/2026
Anthony M. VERIFIED CUSTOMER
The service took awhile, but was completed satisfactorily. Brandi was very professional and helpful.
3/14/2026
Alicia S. VERIFIED CUSTOMER
Meghan explained the process in details including every step. Her valuable knowledge of operations saved me time to get a proper services. I enjoyed the communication process thru text messages, direct link to my account, video of recommendation ls & diagnosis along with consent approval process to perform additional services. However, I did not enjoy the financial tab on the website. Allow me to explain why. In a text message, I was gjven the option to pay online. The finance tab only shows services by a third party instead of the multiple options; pay by checking/savings account, pay by debit/credit card, or apply for financial services .
3/14/2026
Kelly C. VERIFIED CUSTOMER
Woody was AMAZING! You'd never know he was on training! He will be our pick here on out!
3/14/2026
Jose W. VERIFIED CUSTOMER
Meghan was wonderful to work with. Thank you!
3/14/2026
Brian L. VERIFIED CUSTOMER
Mr.Ryan was very pleasant, informative and the kind of Person that anyone would want helping with their vehicle.
Brian L
3/14/2026
Angela S. VERIFIED CUSTOMER
Greg was friendly & my car was finished quickly & everything explained
3/14/2026
William N. VERIFIED CUSTOMER
You charged me a diagnosis that oreileys offers free.
3/14/2026
Paula B. VERIFIED CUSTOMER
Great job Greg!
3/13/2026
Steven A. VERIFIED CUSTOMER
Provided clear elaboration on each subject I was questioning and helpful with interacting. Same goes for the technician who dropped the keys off gave A a good and thorough explanation of what he did.
3/13/2026
Robert G. VERIFIED CUSTOMER
Greg is a very professional and informative on what is happening and what might be needed. Couldn’t ask for a nicer person.
3/13/2026
Tyeshia B. VERIFIED CUSTOMER
Greg Mann is the man he always make sure that I am good.