Christopher explained everything thoroughly. He also kept me updated on the progress of service.
5/28/2026
Theresa M. VERIFIED CUSTOMER
Ellen always goes the extra mile for her customers !
5/28/2026
Dakota S. VERIFIED CUSTOMER
I would like to speak to the general manager
5/28/2026
Jim D. VERIFIED CUSTOMER
Excellent service. Knowledgeable, efficient and courteous. I always ask Serenah Wakeman when needing services.
5/28/2026
Shin K. VERIFIED CUSTOMER
He was very polite and niceļ¼
5/28/2026
Paul J. VERIFIED CUSTOMER
Greg Mann did a great job. You are lucky to have him.
5/28/2026
Joseph J. VERIFIED CUSTOMER
Good service done promptly. Great price. All in all a pleasant experience.
5/28/2026
William B. VERIFIED CUSTOMER
Outstanding service and greatly appreciated!
5/28/2026
David U. VERIFIED CUSTOMER
Service person in February disconnected fan
5/27/2026
Kim S. VERIFIED CUSTOMER
Great service from service advisor
5/27/2026
Enrique N. VERIFIED CUSTOMER
Good communication and service. Thank you.
5/27/2026
Crystal W. VERIFIED CUSTOMER
He’s great, all ways willing to help make my visit a smooth experience, and without hesitation he jumps in and makes you feel valid
5/27/2026
Chris P. VERIFIED CUSTOMER
Nick was very helpful. Nick went the extra mile & answered all my questions. He also made sure I had a rental vehicle to drive while the engine was being replaced. I will recommend Bob Tyler to all my many friends.
5/27/2026
Matilda M. VERIFIED CUSTOMER
There is an electronic issue with this vehicle. The first engagement did not result in it being rectified. The second engagement, less than two weeks later, was strange. The claim was made that the vehicle was in a collision and the repair was inadequate. The vehicle has never been in a collision and therefore never repaired. So then the claim was made that it had been in a collision hard enough to affect the sensors, with a recommendation to spend $450 or so to investigate. Instead I brought the vehicle to a collision center who verified that there has been no collision. There are no dents, no scratches and no component out of place.
5/27/2026
Richard S. VERIFIED CUSTOMER
Very helpful and professional
5/27/2026
Sarah M. VERIFIED CUSTOMER
Very friendly and did a great job. Excellent customer service!
5/27/2026
Jon P. VERIFIED CUSTOMER
I have absolute confidence in Gregs recommendations on my car maintenance.He is an excellent representative for Toyota and Bob Tyler..
5/27/2026
Raymond D. VERIFIED CUSTOMER
Serenah is very patient, courteous and customer focused. She make sure all my questions and concerns are addressed appropriately.
5/24/2026
Nolan H. VERIFIED CUSTOMER
Mr. Nick was great, he notified me of my still existing maintenance plan that wasn’t honored at my last Toyota dealership in Fayetteville, NC. Work was done quickly and efficiently. Oil change, tires rotated/balance, cabin/engine filter, and a transmission flush/refill all in about 90 minutes. Great experience.