The only thing that bothered me was I was under the impression that today’s oil change would be free. The service person I spoke to on the phone said I had “plenty” of free oil changes coming to me. ?? I paid the $82 and left. I talked to Chris about it. The service on Tuesday mornings at 7:15 is QUICK!! I’m doing extra oil changes despite manufacturers protocol. It’s the one things that might Elon
Me get 300k miles out of this vehicle.
5/14/2026
Jerrold M. VERIFIED CUSTOMER
I brought my car there Tuesday around 12 you have a service. I was having issues with my 2026 RAV4 engine light all the lights on in the vehicle. No one ever called me at the end of the day to give me any information on my vehicle, I called the next day around one to find out what was going on with my vehicle because no one ever call me to let me know and it took a while to get someone I had to keep calling customer service so young lady finally went back there and got my service guy and he called me back at about 10 minutes to let me know what was going on with my vehicle. I feel like someone should have gotten back with me that day and they did not. I do not feel that my service was great dear on dropping my vehicle.
5/14/2026
Irwan K. VERIFIED CUSTOMER
Bad experience … it took 2.5 hours just to get oil change. I had an appointment @ 7:05am .. and I was the only one in the waiting room. The inside building was empty .. no body. And 2.5 hours later… my truck still not done yet. If I didn’t ask for the service advisor. I would have still sitting down and waiting. He didn’t even come to me to give the update or anything until I have to ask the cashier and she paged him twice then he showed up.
5/14/2026
Barbara R. VERIFIED CUSTOMER
Greg has taken care of my RAV4 for six years and he’s wonderful and so understanding. He even helped me get a sales person to take care of me and I bought a new car. I’ll be picking it up tomorrow that man in sales that took care of me is TONY.
5/14/2026
Catherine C. VERIFIED CUSTOMER
He delivered earlier than expected! ????????????????
5/14/2026
Robin H. VERIFIED CUSTOMER
I know everyone probably works on a commission or add on bonus but if I wasn’t alert there would have been too many add ons
5/14/2026
Ted B. VERIFIED CUSTOMER
Installer came in 30 min early so I could make Dr appointment afterwards. Thank you.
5/14/2026
Kevin H. VERIFIED CUSTOMER
Greg is the absolute best. He is an amazing service advisor and his excellent customer service is the reason we keep coming back - even with a Honda!
5/13/2026
Janice H. VERIFIED CUSTOMER
I feel I was treated with honestly, courtesy, and consideration by everyone. Especially Ellenhaus. Stuben
5/13/2026
Beth B. VERIFIED CUSTOMER
I was satisfied with the service but waited for approximately 3 hours for an oil change, tire rotation and new key fob. Yes, I did have an appointment. There were other people in the lounge area that were also complaining about their wait. The wait time seems excessive.
5/13/2026
Willie P. VERIFIED CUSTOMER
Very good service.
5/13/2026
Lisa J. VERIFIED CUSTOMER
Ryan was very professional and helpful in my service on my toyota truck.
5/13/2026
Jennifer H. VERIFIED CUSTOMER
I text I received did not work .
5/13/2026
Rhonda D. VERIFIED CUSTOMER
Staff was very friendly and Iwould recommend Bob Tylor to anyone. I will definitely come back.
5/13/2026
Carlina B. VERIFIED CUSTOMER
Everyone I interacted with were very nice and respectful, I like that they send you video of the inspection of the vehicle and the wait wasn't too long. thank y'all for making the experience a pleasant one.
5/13/2026
Robert M. VERIFIED CUSTOMER
Chris and the staff went above and beyond to make sure the service is received was top notch. I'll continue to keep bringing my car for future services.
5/13/2026
Timothy P. VERIFIED CUSTOMER
Dustie was great
5/13/2026
Sally C. VERIFIED CUSTOMER
It seems that it should not have take two visits to find the problem. Checking the coil connected to the spark plugs would have been a good idea and I don’t know whose responsibility that was , the mechanic or Woody.