I hope Killian stays at the dealership service department. Excellent communication and customer service. No upsell for unneeded repairs.
4/11/2026
Patrica B. VERIFIED CUSTOMER
Mechanically, great, service great. Still cleaning the grease off my white leather.
4/11/2026
Kate L. VERIFIED CUSTOMER
Took 5 minutes after pulling in for service rep to check in my car. Then just way too long of a wait for service (3 1/2 hours when told maybe 2 hours) and no communication about delay. Also saw my car was ready and had to find service rep to finally get it and checkout. Hoping it was a one time situation. No need to contact me - I’ve let you know the problem.
4/11/2026
Curtis W. VERIFIED CUSTOMER
Michael very good to wrk with. Done when he said it would be! Very satisfied with Horne Hyundai
4/11/2026
Mittal S. VERIFIED CUSTOMER
They said that we have a recall for the vehicle, and for the last six months, they have been saying that they don't have parts for it. I am very disappointed with that. I think the government has to stop Hyundai from manufacturing new vehicles because if they aren't able to fix old vehicle recalls, then there is no need to produce new vehicles.
4/11/2026
Theodore V. VERIFIED CUSTOMER
The service person was very professional and his name was Mike. I would recommend anyone to your service department
4/11/2026
Kevin O. VERIFIED CUSTOMER
Horne Hyundai had me in and out in 30 minutes. They gave me a written report showing everything the did and checked. Then they explained everything to me. It was a perfect experience.
4/11/2026
Nicole F. VERIFIED CUSTOMER
Colby always makes my trip to hyundai to get an oil change a pleasant one. He's an amazing asset and deserves a fat pay raise!
4/10/2026
Kerry A. VERIFIED CUSTOMER
Everything went great
4/10/2026
Gabriel B. VERIFIED CUSTOMER
Colby was awesome and let me know everything in a quick and easy manner.
4/10/2026
Andrew P. VERIFIED CUSTOMER
I brought in for security update and oil change and tire rotation.
They did the vehicle check filmed very GOOD. I chose to not do anything at the moment, I had other expenses more important, and these were not immediate. I went to get vehicle with wife , I found tire damage I ended up paying for two of four tires you guys ate the other two, I paid for alignment then they told me battery was bad ? They didn’t clean up tire lubricant. I then took car to O’ Reilly and had them do CCA test they said battery was great. I have only used Horne for service this was not the service I expect.
I understand things happen I’ve done service for over thirty years sometimes the company has to eat there mistakes and not ask others to pay more.
4/9/2026
Lisa S. VERIFIED CUSTOMER
Friendly, knowledgeable and accommodating. This was my first time with your service department. I must say, they put all other experiences to shame. I’m so happy with my purchase.
4/9/2026
David T. VERIFIED CUSTOMER
Andre Hickman is a fantastic representative
4/9/2026
John W. VERIFIED CUSTOMER
Got in at the reservation time. Got the car back within the time Colby stated.
Everything was great.
4/9/2026
Bruce E. VERIFIED CUSTOMER
Service advisor was very helpful!
4/9/2026
Esther G. VERIFIED CUSTOMER
Effu ient, friendly totally taken cRe of
4/9/2026
Sheila K. VERIFIED CUSTOMER
Ignacio is great as always. I made an online appointment that was mistaken with 4 others at the same time!!! I had to wait 2 hours!! That is nit good business.
4/9/2026
Karen S. VERIFIED CUSTOMER
Andree is incredibly knowledgeable and seems to really care about his customers!
4/9/2026
Donald P. VERIFIED CUSTOMER
Not ready to trade for a newer vehicle yet. But when I am I'll contact someone there