Fantastic job as always. Service done in less than an hour!
2/15/2026
Loretta K. VERIFIED CUSTOMER
My service adviser was very nice. Ingnacio lopez. When I dealt with him, he was very informative. I had a very very bad experience with an other service advisor, he had me in tears!: He treated with disrespect and s if I was dumb!!!
I had my car in shop for days. My engine light and triangle light were on when I brought the car in. I would have thought they would have been addressed. When I got my car back the engine light was off, but the triangle light was still on. I was advised I should have told them that. I did ! He advised that I could leave it again, would cost me $100.00 and they would do à diagnost test? Shouldn't that have been done?
He then told me I was out of windshield fluid and that was what was causing the light to stay on. I should have keep fluid in it??? I asked did they see that or check it? He advised that again it would cost me $100.00 for another diagnostic test!
I will never ever ever come back again. I I left in tears. It was only that man, was a complete **** (sorry)!
My name is Loretta K
2/15/2026
Harrison P. VERIFIED CUSTOMER
Michael Saenz has always provided a level of service and honesty that I believe exceeds this industry’s benchmark. The Earnhardt Hyundai Dealership is less than 2 miles from my home. I choose to bring my vehicles for service to Horne Hyundai, some 40 miles round trip from my home, as a result of level of service I have received.
Sincerely,
Harrison P
2/15/2026
Bill H. VERIFIED CUSTOMER
Great service from Michael. Very thorough always a great experience. Thank you Michael. Cheers Bill H
2/15/2026
Tricia N. VERIFIED CUSTOMER
Ignacio was great, he was friendly, courteous, and very helpful. He made sure my truck mechanically sound and looking good!
2/15/2026
Douglas P. VERIFIED CUSTOMER
Andre was very professional. Very pleased with our service.
2/15/2026
Roseabel D. VERIFIED CUSTOMER
Michael was so pleasant and professional. He kindly greeted me right away, and got me checked in. He continued to keep me updated on the progress of my vehicle. Reece D. the technician, also checked in to advise me and explain the services my vehicle needed. He was polite and thorough. At checkout he explained what was done and asked if I had any questions. I was very impressed with the customer service provided by Michael and Reece. I left feeling satisfied and secure with my car service experience!
2/15/2026
Sheldon Schweidt. VERIFIED CUSTOMER
Great service
2/14/2026
Ricardo C. VERIFIED CUSTOMER
Michael Saenz excellent customer service
2/14/2026
Steve C. VERIFIED CUSTOMER
10 out of 10 experience
2/14/2026
Lynn G. VERIFIED CUSTOMER
Great service, attention to detail and always a smile from Michael.
2/14/2026
Kirsten C. VERIFIED CUSTOMER
Andre was great. Thanks!
2/14/2026
Alma V. VERIFIED CUSTOMER
You all did a great job. I just wish I would have asked how much it would have cost if I would have paid for it myself, before going through Endurance.This was an expensive lesson,but one I will remember.
I will be bringing my car back for repairs as needed in the future. You are trustworthy! Thank you!
2/13/2026
Lynda B. VERIFIED CUSTOMER
Ignacio was great to work with. Kept me updated, professional and very genuine. Felt like I was an important person to him! I’ll trust my vehicle to him in the future!
2/13/2026
Theresa C. VERIFIED CUSTOMER
Service was excellent.
2/13/2026
Richard J. VERIFIED CUSTOMER
Very thorough and professional service by Andrae. I'll be back for future needs.
2/13/2026
Roger R. VERIFIED CUSTOMER
He did a great job. Very good and helpful.
2/13/2026
Lowell S. VERIFIED CUSTOMER
Horne is the only place I take my Santa Fe hybrid while in AZ