Earnest does a great job. He always answers any questions with clear and concise answers. I hope I am able to have him assist me as other car issues come up.
1/17/2026
Connie L. VERIFIED CUSTOMER
Jeromy was extremely helpful and kind to me!! He’s A+++ in my book!!
1/17/2026
Roger P. VERIFIED CUSTOMER
Very helpful
1/17/2026
Valerie A. VERIFIED CUSTOMER
Robert provided amazing customer service
1/17/2026
Peter M. VERIFIED CUSTOMER
The stuff was super great but the prices not I done same service in cool spring brunch and was cheapest that you I think I'll do next one ther too
1/17/2026
Corey A. VERIFIED CUSTOMER
Thank You. Andrew was great. He explained to me some very informative info on my Warranty.
1/17/2026
Marcus L. VERIFIED CUSTOMER
Robert was very professional when greeting me upon my arrival. I had received another recall notice in the mail. I told him about it and asked if they could address it while I was there. Without hesitation, he confirmed that it could be done. The service was completed in less time than I was given. For this, I was indeed grateful!
1/17/2026
Zachary M. VERIFIED CUSTOMER
Andrew is awesome to work with!
1/17/2026
Karen G. VERIFIED CUSTOMER
Excellent service and communication. Loved the Playlist in the customer waiting area. And the desk space available.
1/17/2026
Cathy W. VERIFIED CUSTOMER
Andrew did a great job!
1/17/2026
Lorena M. VERIFIED CUSTOMER
Robert was great despite having to wait 5 hrs at the dealership for a tire change.
1/16/2026
Tanya S. VERIFIED CUSTOMER
He was very kind. The service department got me in and out in under 45 minutes! Awesome service!
1/16/2026
Bernard W. VERIFIED CUSTOMER
Marie was great in explaining everything to me and what needed to be done. She is very considerate and very knowledgeable. She was great to work with.
1/16/2026
Emmett F. VERIFIED CUSTOMER
Robert was wonderful!
1/16/2026
Katherine K. VERIFIED CUSTOMER
Best service department ever! They are kind and go beyond with service. I am overjoyed with the kindness shown me on Jan 15. They did an amazing job with the service details. I was given all information & allowed to make decisions. Luv these people!!!
1/16/2026
Corissa B. VERIFIED CUSTOMER
She was very kind and helpful
1/16/2026
Pewu R. VERIFIED CUSTOMER
I received excellent services which I highly appreciate.
1/16/2026
Jenny E. VERIFIED CUSTOMER
Paul and his entire team were friendly and efficient! The lobby was comfortable and clean while I waited. A great experience and will definitely be back to service my Lexus rather than drive to Franklin!
1/16/2026
Lewis N. VERIFIED CUSTOMER
Service was great, but the snack bar was not open for over an hour. Even she returned she kept walking around and it was still closed nearly 2 hours or more.