Paul is by far the best you have. Always great transparency and communication. If he is off when I come in, I will reschedule. Love that man!! 5 stars ⭐️⭐️⭐️⭐️⭐️
3/27/2026
Caleb V. VERIFIED CUSTOMER
Marie is the best she even feed my kids
3/27/2026
Peggy F. VERIFIED CUSTOMER
Marie is AWESOME
3/27/2026
Michael M. VERIFIED CUSTOMER
Great job!
3/27/2026
Gene E. VERIFIED CUSTOMER
Job well done would be an understatement! Jeromy worked me in without an appointment a day after I got in contact with him about the issue I was having. I could go on and on about the top notch customer service I received today by Jeromy and his crew. It feels nice to be taken care of by people who take pride in their work! After getting the run around by my local dealer, it was no problem to make the 2 hour drive to Murfreesboro to be taken care of by the best!
Keep up the amazing work, and I thank you!
3/27/2026
Wendy W. VERIFIED CUSTOMER
Fez communicated next steps. The No is because your technician caused an additional issue with my sunroof and now I have to make another trip to have him try to fix it - and… I brought the car in with the inside cover closed at the least the tech should have attempted to close and document it is now malfunctioning. Also, not Fez but yet another complaint by me of Jeremy…. His dismissive attitude is so unprofessional. If Toyota sends me a text about Tire Scan and I inquire about it - please don’t dismiss it as just the welcome text… when I clearly am reading and showing you what it says. Fez after this frustration came to explain it’s a new system with glitches.
3/27/2026
James V. VERIFIED CUSTOMER
Very inclusive.
3/27/2026
Sherry K. VERIFIED CUSTOMER
Paul is awesome.
3/27/2026
Gene C. VERIFIED CUSTOMER
Professional and attentive, informative abt future maintenance and vehicle was done in very good time
3/27/2026
Amy F. VERIFIED CUSTOMER
Great Service.
3/26/2026
Angela B. VERIFIED CUSTOMER
The service advisor (Deandre) was great.
3/26/2026
David R. VERIFIED CUSTOMER
Everything went as expected. Vehicle finished on time at the expected. Great job to Paul Smith and your technicians.
3/26/2026
April M. VERIFIED CUSTOMER
Fawaz was extremely helpful in getting me in and out as quickly as possible while being friendly and courteous as well.
Steve the driver of the shuttle van as awesome as well!
I had a great experience at Toyota.
3/26/2026
Julie R. VERIFIED CUSTOMER
Everyone was very nice
3/26/2026
V&G I. VERIFIED CUSTOMER
Very good experience with Paul he is always professional and respectful
3/26/2026
Logan B. VERIFIED CUSTOMER
David was kind and helpful even throughout still learning, he handled everything well. He was honest and got the job done. Thanks, David! Appreciate you
3/26/2026
Nancy M. VERIFIED CUSTOMER
I am always pleased with the service provided at Toyota and with how helpful Fez is in making appts and keeping us updated on work being done and what's needed to be done on my Tacoma!
3/26/2026
Michael D. VERIFIED CUSTOMER
Nawaz took the time to show me how to use the service notice application. Much appreciated
3/26/2026
Tracey V. VERIFIED CUSTOMER
This was the most professional and pleasant experience I have ever had with a car service.