Paul Smith has been my service coordinator for some time now and is always helpful with keeping me appraised of service needs and recommendations. I appreciate his time and care.
2/13/2026
Deborah H. VERIFIED CUSTOMER
I was pleased with the entire process.
2/13/2026
Deborah F. VERIFIED CUSTOMER
I love my Highlander
2/13/2026
Misty B. VERIFIED CUSTOMER
Very kind and patient service!
2/13/2026
Patricia M. VERIFIED CUSTOMER
Every one is courteous and professional.
2/13/2026
Ralph P. VERIFIED CUSTOMER
Deandre was very professional and kept me informed about the status of the service of my car and a very urgent repair that was needed.
2/13/2026
Eva W. VERIFIED CUSTOMER
Deandre was knowledgeable, kind and helpful.
I received great service! Thank you
2/13/2026
Susan B. VERIFIED CUSTOMER
Definitely a job well done! And quick service today as well! Always a pleasure to work with the service staff.
2/13/2026
Darbie M. VERIFIED CUSTOMER
Fawaz was great to work with.
2/13/2026
Lorena M. VERIFIED CUSTOMER
Mr. Paul Smith was great! Very professional and informative, wonderful customer service
2/13/2026
Jeremy F. VERIFIED CUSTOMER
Wait time is too long.
2/13/2026
Nick H. VERIFIED CUSTOMER
Great service. This is some of the best service that I have ever received.If it continues like this, I will continue to buy toyotas from now on.
2/13/2026
Phillip B. VERIFIED CUSTOMER
Jeremy was excellent
2/13/2026
Rob Blankinship. VERIFIED CUSTOMER
Mr. Moody exceeded every expectation as service advisor. He was easy to talk with and knowledgeable about my Tundra. You are fortunate to have him on your team
2/13/2026
Mostafa T. VERIFIED CUSTOMER
great job
2/13/2026
Bill L. VERIFIED CUSTOMER
Jeromy does a great job. Explains the service and repairs required. He is one of the factors I consider and why I choose Toyota Of Murfreesboro.
2/13/2026
David H. VERIFIED CUSTOMER
Marie was very polite and helpful!
2/13/2026
Kathy M. VERIFIED CUSTOMER
He was exceptionally helpful and took care of the problem. He was very nice
2/12/2026
Work Zone. VERIFIED CUSTOMER
I want to thank Brittany turner for everything. She is absolutely amazing at her job. She is the best advisor I have ever dealt with she is passionate and so knowledgeable about her job. I highly recommend Brittany for Toyota employee of the year. She was so patient and kind. Gave me daily updates even on the days she was off work. She went above and beyond for me.
BUT THE NEW SYSTEM STINKS. NO NEED TO MESS WITH SOME THING THATS NOT BROKEN.
2/12/2026
Nathaniel B. VERIFIED CUSTOMER
What the MPI said I needed and what was suggested to repair were totally different. Was told my vehicle would be ready and then ended up being pushed back 3 different times. Communication was very poor throughout the entire process.