Fawaz took good care of my car needs, I recommended him to all my friends, he took the time to understand my car issues and addressed them promptly. Fawaz’s knowledge and costumer service exceeded my expectations.
5/2/2026
Dimeta S. VERIFIED CUSTOMER
It took nearly 2 hours to get my oil changed even though I made an appointment. Then after waiting so long I had to look for the advisor because I had not received any update. When I sound him and we went to his office. He immediately tells me I may lose my lifetime warranty benefits because I missed the 120,000 service. I don’t recall being told that. When I started asking if I had declined the service previously, he started telling me how this is my responsibility and suggested I read my manual.
I have come there to get my car serviced for 3 years. I would expect to get help/guidance from my service advisor. Not to be blamed for not knowing about repairs and maintenance schedules. He even had the nerve to suggest writing all of the service requirements on the back of my receipt. I did not care for his tone and I was late to work.
5/2/2026
Mike H. VERIFIED CUSTOMER
Efficient service, very courteous
5/2/2026
Tony L. VERIFIED CUSTOMER
Andrew is the best service advisor I have ever had!!
5/2/2026
Francisca R. VERIFIED CUSTOMER
Everything was good thanks
5/2/2026
Judy T. VERIFIED CUSTOMER
Andrew was friendly and engaging from the first and later I saw him at the grocery store and he was just as nice off the job as on the job!! He represented Toyota of Murfreesboro very well. He went “above board”explaining what I can expect in future visits and even wrote it down for me. He offered to help me with future trips to Toyota of Murfreesboro and said I could ask for him.
5/2/2026
John B. VERIFIED CUSTOMER
Brittany was attentive to my service needs. She is a highly professional
Team member. I look forward working with her on my recall in the near future.
5/1/2026
Gayla H. VERIFIED CUSTOMER
Thanks for not Being one of those high pressure mechanics
5/1/2026
Marie S. VERIFIED CUSTOMER
The guys was great.
5/1/2026
Tom G. VERIFIED CUSTOMER
My driver side floor mat was covered with crud and grease. I just had the car detail. The operation of a car feels great.
5/1/2026
Ronald O. VERIFIED CUSTOMER
The car wash left white residue spots all over my car body which had just been washed the day before the service
5/1/2026
Jonathan H. VERIFIED CUSTOMER
Great service! Very professional.
5/1/2026
John P. VERIFIED CUSTOMER
Why did it take 3 hours to change a tire
5/1/2026
George W. VERIFIED CUSTOMER
Chris took care of me
4/30/2026
Jason B. VERIFIED CUSTOMER
Very friendly and helpful. He was easy to work with.
4/30/2026
Danny M. VERIFIED CUSTOMER
Again D’andre work me in and he and the tech found my issue quickly ! Thanks guys!!!!
4/30/2026
Robert O. VERIFIED CUSTOMER
Brittany was great.
4/30/2026
Solomon B. VERIFIED CUSTOMER
I am very satisfied and happy for the service.
4/30/2026
Tommy F. VERIFIED CUSTOMER
Didn't explain work suggestion or how promising to pay works