Fez communicated next steps. The No is because your technician caused an additional issue with my sunroof and now I have to make another trip to have him try to fix it - and… I brought the car in with the inside cover closed at the least the tech should have attempted to close and document it is now malfunctioning. Also, not Fez but yet another complaint by me of Jeremy…. His dismissive attitude is so unprofessional. If Toyota sends me a text about Tire Scan and I inquire about it - please don’t dismiss it as just the welcome text… when I clearly am reading and showing you what it says. Fez after this frustration came to explain it’s a new system with glitches.
3/27/2026
James V. VERIFIED CUSTOMER
Very inclusive.
3/27/2026
Sherry K. VERIFIED CUSTOMER
Paul is awesome.
3/27/2026
Gene C. VERIFIED CUSTOMER
Professional and attentive, informative abt future maintenance and vehicle was done in very good time
3/27/2026
Amy F. VERIFIED CUSTOMER
Great Service.
3/26/2026
Angela B. VERIFIED CUSTOMER
The service advisor (Deandre) was great.
3/26/2026
David R. VERIFIED CUSTOMER
Everything went as expected. Vehicle finished on time at the expected. Great job to Paul Smith and your technicians.
3/26/2026
April M. VERIFIED CUSTOMER
Fawaz was extremely helpful in getting me in and out as quickly as possible while being friendly and courteous as well.
Steve the driver of the shuttle van as awesome as well!
I had a great experience at Toyota.
3/26/2026
Julie R. VERIFIED CUSTOMER
Everyone was very nice
3/26/2026
V&G I. VERIFIED CUSTOMER
Very good experience with Paul he is always professional and respectful
3/26/2026
Logan B. VERIFIED CUSTOMER
David was kind and helpful even throughout still learning, he handled everything well. He was honest and got the job done. Thanks, David! Appreciate you
3/26/2026
Nancy M. VERIFIED CUSTOMER
I am always pleased with the service provided at Toyota and with how helpful Fez is in making appts and keeping us updated on work being done and what's needed to be done on my Tacoma!
3/26/2026
Michael D. VERIFIED CUSTOMER
Nawaz took the time to show me how to use the service notice application. Much appreciated
3/26/2026
Tracey V. VERIFIED CUSTOMER
This was the most professional and pleasant experience I have ever had with a car service.
3/26/2026
Michael L. VERIFIED CUSTOMER
Paul Smith is an excellent service writer. Polite, knowledgeable, and efficient. Takes excellent care of my Lexus. A great representative for Toyota Murfreesboro.
3/26/2026
Meredith C. VERIFIED CUSTOMER
Met Expectations
3/26/2026
Linda F. VERIFIED CUSTOMER
Always have gotten good service
3/26/2026
Charles P. VERIFIED CUSTOMER
Jeromy is my go to guy there at Toyota of Murfreesboro and has been for some time now. Five stars on my service experience there. I have his number and call him every time.
3/26/2026
Judith W. VERIFIED CUSTOMER
I trust Paul Smith to guide me in the right direction on any repairs needed. I request him each service visit .