The customer service at kia country of savannah was phenomenal. We were going through a very difficult and stressful circumstance and Imani went out of her way to help us stay on top of the work we needed done on our car. She was considerate and thoughtful and we left this experience sincerely feeling taken care of.
4/9/2026
April C. VERIFIED CUSTOMER
He was suppose to call me back and never did
4/7/2026
Donna D. VERIFIED CUSTOMER
Complete, informative and helpful
4/6/2026
Laxton L. VERIFIED CUSTOMER
Salesman lied to me at purchase of vehicle and said we get a free oil change and a free fill up , got 20 dollars in gas, and paid $85 dollars for oil change his name was Duval people will say and do anything to make a sale I will not be referring nobody to Kia . That is not good service and for the service department yall did y’all’s job not on yall , just false advertising to line the salesman pocket . Thanks for changing my wife’s oil . But we will not be back there . GOOD DAY enough said
4/6/2026
Tanishia O. VERIFIED CUSTOMER
Imani was very helpful and pleasant.
4/6/2026
James M. VERIFIED CUSTOMER
Excellent svc
4/6/2026
Sylvia M. VERIFIED CUSTOMER
The service was done but I had to contact them to see if my vehicle was ready several times and I did not get a courtesy car Wash with the service.they said they were swamp that's understandable
4/5/2026
Brittany D. VERIFIED CUSTOMER
Courteous friendly and timely service
4/4/2026
Arlene N. VERIFIED CUSTOMER
Great customer service
4/4/2026
Lacie T. VERIFIED CUSTOMER
NA
4/4/2026
Shelly R. VERIFIED CUSTOMER
Ed was awesome ‼️ He was very professional and on top of everything with our car We thank him very much and I don't know how much you're paying Ed but he definitely deserves a Raise $$$$
Thank You Ed ????
4/4/2026
Karie F. VERIFIED CUSTOMER
Lorenzo provided exceptional service! Thank you!
One small complaint though, my cell phone charger was missing from my car. I had a couple in my car. Now I only have one. Not a big deal, but thought I would inform.
4/3/2026
Toni H. VERIFIED CUSTOMER
Lorenzo was very curious and helpful. Answered all my questions about about this service and about what future services maybe needed. After my last visit, this one was extremely pleasant and easy.
4/3/2026
Jodi D. VERIFIED CUSTOMER
Awesome service
4/2/2026
Linda H. VERIFIED CUSTOMER
I was not told over phone that oil change was due at 6000 when I told her my car had 5300. By the time of my appointment it was at 5600 so I wanted to get everything done. I feel like I had trouble communicating, even at the dealership. The amount of time I was told it would take was accurate. Plus I don't like that service appointments are not free for customers, even for the 1st year.
4/2/2026
Lois L. VERIFIED CUSTOMER
While I had to wait longer than I wanted for parts to be delivered, Lorenzo kept me updated and eventually the back ordered part came and the car repair was completed. The car drives well and I am confident that I can drive it safely.
4/2/2026
Andrew A. VERIFIED CUSTOMER
I was told I was getting and oil change. Instead there were extras added I did not want. Also I did not get my $10 off
4/1/2026
Wilbert M. VERIFIED CUSTOMER
It was great customer service
4/1/2026
Mary T. VERIFIED CUSTOMER
Add closed caption on waiting t
room tv
4/1/2026
Shelly R. VERIFIED CUSTOMER
When I got home and opened the trunk I found the skid panels that go underneath the engine. Ed did a good job but the mechanics dropped the ball. I need someone from your company to call me and let me know when I can bring my car back in!!