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Real Reviews from VERIFIED CUSTOMERS
Johnny W. VERIFIED CUSTOMER
Thank you to sales men Mr. Damogio. He has a friendly attitude and plesant disposition. I trust his thoughts on my vehicle. Thank You, Mr. D. ???????? I would also like to thank Pat and the service team, the seem to be on top of their game with making sure everything was checked on the vehicle. Thanks guys ????
1/18/2026
Micheal V. VERIFIED CUSTOMER
I unexpectedly needed a ride to pick up my vehicle. Lorenzo helped to arrange that for me. I had such an en enjoyable trip with the gentleman who picked me up. Thank you for your service!
1/17/2026
Laurie J. VERIFIED CUSTOMER
Everyone was helpful and patient. Professional service all around. Thank you!
1/17/2026
Nichelle H. VERIFIED CUSTOMER
I asked the service advisor twice if the oil reminder was reset in the car.she assured me that it was reset. When I turned my car on to check sure enough it was not reset. This is 2nd time the service advisor has told me it was reset and I find out that it was not. I have taking my cars to this dealership for years. The oil change tech always resets the reminder for me, as a part of the oil change. If this is no longer a courtesy to customers then that needs to be mentioned. Instead of saying something was done when clearly it was not done nor did she check to make sure it was done. This was after she assured me it was done.
1/16/2026
Nathaniel J. VERIFIED CUSTOMER
Mr. Mitchell was extremely professional. We were kept informed concerning the issue with my vehicle and the parts that were needed to complete the work . I am extremely satisfied with Kia. We are looking to acquire another vehicle from the dealership.
1/16/2026
Victoria R. VERIFIED CUSTOMER
My car had been ready for over 30 minutes with the keys sitting at someone’s desk per the service department. It had already been 3 hours if my husband hadn’t of asks for an update he would have sat for another hour.
1/16/2026
Sean D. VERIFIED CUSTOMER
Zee was great, they didn’t fix the whole door handle and I didn’t find out until I walked out to my car which I found annoying. I understand they need to order the second part but neither me nor Zee were roped into that detail.
1/16/2026
Genice T. VERIFIED CUSTOMER
Mr. Lorenzo was great. He made sure I was aware of everything going on with my Kia. Both professionally and friendly at all times. He made this service experience remarkable. If I had to give him a rating from 1 to 10, it would definitely be a 10.
1/15/2026
Annie S. VERIFIED CUSTOMER
I don’t like waiting a long time when my car was serviced to get checked out
1/15/2026
Hilton S. VERIFIED CUSTOMER
I'll give this service department a gold star for servicing my vehicle and now I'm on my third Kia thank you so much God blessing me great service...
1/14/2026
Christen M. VERIFIED CUSTOMER
Zee was fantastic. The fact that I didn't make it 10 miles from the shop and it did the same thing I brought it in for ... not so much.
1/14/2026
Lashandra F. VERIFIED CUSTOMER
Brakes still sound the same yet because its no lights or abs on its supposedly fine. And shuttle service does not have working people's time as to when they start and stop shuttling service guest. Imani did not go out of her way she wanted me to record i explained its a feel type of noise that cant be recorded
1/13/2026
Sharon J. VERIFIED CUSTOMER
Great experience love the new space! Everyone was friendly and the process was easy
1/13/2026
Joanna L. VERIFIED CUSTOMER
Everyone friendly good customer service
1/11/2026
Jan R. VERIFIED CUSTOMER
Her service was great it's my overall service with Kia am not happy with
1/11/2026
Jeff M. VERIFIED CUSTOMER
Lorenzo was absolutely great!
1/10/2026
Charles B. VERIFIED CUSTOMER
No soap or paper towels in men’s bathroom
1/10/2026
Mary L. VERIFIED CUSTOMER
The video could have been much clearer.
1/9/2026
Lenore D. VERIFIED CUSTOMER
Thanks for taking time with my Car, and me! I really appreciated the entire visit, knowledge of everyone I encountered, never a negative response, and the major renovation is just wonderful, and well deserved! Now the Facility matches national advertisements, and the welcoming employees!
1/8/2026
Fredrick W. VERIFIED CUSTOMER
She did a great job very professional thank you
1/8/2026