Oil change And car wash. All done under an hour. Great service. Service department is as good as sales. So happy we came to Kia Country.
2/17/2026
Cheryl H. VERIFIED CUSTOMER
Service was great. All staff I worked with were excellent. Friendly, informative, professional.
2/17/2026
Brenda B. VERIFIED CUSTOMER
Everyone was very friendly and most helpful. Will definitely continue using their services.
2/17/2026
Nikki B. VERIFIED CUSTOMER
They were able to accommodate me even when running 20 min late to appointment in traffic. Awesome
2/14/2026
Janice G. VERIFIED CUSTOMER
No complaints
2/14/2026
Steven D. VERIFIED CUSTOMER
Job was done in a timely manner, and I was kept informed during the installation. Vehicle was returned very clean. Thanks for the new mirror.
Steve
2/12/2026
Brenda B. VERIFIED CUSTOMER
A situation occurred on my previous visit. Mr Cruz made sure it was taken care of. I appreciated his efforts to correct the situation!
2/12/2026
Timothy D. VERIFIED CUSTOMER
Laura did a great job of getting our Telluride serviced. It now runs like it is brand new. She kept me informed on how the work progressed and I got a nice clean smooth running vehicle back. She has a great personality and I enjoyed my visit.
Thank you.
2/11/2026
Varvara K. VERIFIED CUSTOMER
My vehicle was kept at the dealership for nearly three weeks, yet the actual work performed consisted of what was described to me as a very limited inspection and a short test drive. During this entire time, I received no proactive communication or updates from the service department.
I only learned the status of my vehicle because I called the dealership myself to request an update. Ironically, during that call, I was told that my car was already ready, which does not align with the length of time it was held or the minimal work completed.
The lack of communication, transparency, and explanation for the extended delay was extremely frustrating and unprofessional. Given that this involved a newer vehicle with an active safety recall, the handling of the situation left me with serious concerns about both customer care and overall service practices.
2/11/2026
Andrii Z. VERIFIED CUSTOMER
Good job))))Thank you!!!
2/11/2026
Carolyn H. VERIFIED CUSTOMER
Noticed drivers side seat’s leather cushion is beginning to split at the seam. Rep took a picture to ask hire UPS about it getting repaired or replaced under the warranty. Car is kept immaculately. Not listing completely satisfied because he has to submit photo for review and was unable to provide decision at time of service. Understandable, but answering question literally, didn’t get an answer so everything wasn’t 100% completely satisfied.
2/10/2026
Samnoa T. VERIFIED CUSTOMER
Im always happy with the service they gave me,been with them over six year never go anywhere else
2/10/2026
Melanie T. VERIFIED CUSTOMER
Service was as scheduled, coutesy abounds with every service call. I have been a customer since 2015. Bought a 2nd Kia from this dealership because of the service department.
2/10/2026
Jean N. VERIFIED CUSTOMER
Thanks for great Service.
2/7/2026
Clinton M. VERIFIED CUSTOMER
You need to expand the service area with a more spacious waiting room and better parking
2/7/2026
Autumn D. VERIFIED CUSTOMER
Polite staff and quicker service than predicted.
2/7/2026
Robert W. VERIFIED CUSTOMER
Staff very nice. Waiting room very good. Service time very reasonable, for what was done.
2/7/2026
Brenda B. VERIFIED CUSTOMER
Mr Cruz was very welcoming and quick to get me going. Kia has ALWAYS been a good experience, but today, not Mr Cruz but whoever moved my car into the shop to get it fixed drove too close to something and scratched the rear part by the wheel under the gas cap. Mr Cruz was very quick to say I could return on a Tuesday to get it fixed. Buffed and repainted , Which I appreciated. Hopefully I can return on the 10th and get this taken care of.
2/7/2026
Julie T. VERIFIED CUSTOMER
Kevin was friendly, knowledgeable, and easy to work with. He is excellent.
2/6/2026
Pershell W. VERIFIED CUSTOMER
If you require warranty approval why wait until I get there. Appointment was made weeks earlier.