I was told, it would likely be a week or more before car was even looked at. When I called to ask if or when you anticipate looking Into the problem, I received a text message “no update” I picked up my car and moved it to stokes KIA.
3/18/2026
Lisa M. VERIFIED CUSTOMER
Laura Deery did not wait on me. Zach took care of me over and beyond. Feel free to call me at ****-****-xxxx for further information regarding this service.
3/17/2026
Michele M. VERIFIED CUSTOMER
John is the best. You have a gem working for you.
3/14/2026
Benjamin W. VERIFIED CUSTOMER
Great job getting the car serviced so fast!
3/14/2026
Mary M. VERIFIED CUSTOMER
Fast service
3/14/2026
Laquanda M. VERIFIED CUSTOMER
If Kia Country of West Ashley was a person, I'd fight anyone who bothered them. Like, did y'all REALLY put me in a LYFT while I was stressing about how I'd get back to work? The service was so awesome, I didn't need for a single thing, down to the snacks and fruit infused water machine. (Chef's kiss for that btw) Thank you Mr. Justin, Ms. Laura, and especially Mr. Kevin! He worked out my issue with my warranty company and HAD MY CAR WASHED! MY BABY WAS SO SHINY!! Thank you Kia of West Ashley, you got yourself a new regular.
3/14/2026
Laquanda M. VERIFIED CUSTOMER
It's been so long since I've seen this level of customer service anywhere. Everyone was so warm, welcoming and inviting. I called around before I decided to choose this location. I live in North Charleston and could've gone anywhere, but I'm so glad I made the commute. I was stressed about getting a ride to work, Ave I was please that they provided a complimentary Lyft back!! I love my Kia, and I wouldn't let anyone else have my business! Thank you Kia of West Ashley!
3/14/2026
Flora Jane. VERIFIED CUSTOMER
I was very pleased with my service at Kia Country, Charleston,SC!
3/14/2026
Gregg M. VERIFIED CUSTOMER
Very professional and knowledgeable. Time and cost we’re just as he old me at the beginning.
3/13/2026
Kevin B. VERIFIED CUSTOMER
Great service.. Love my Kia..
3/13/2026
Randolph M. VERIFIED CUSTOMER
Laura was a pleasure to work with and stayed on top of my difficult situation. As a service consultant she did everything in her power to help. My frustration was having to have my Telluride towed in 3 times before the mechanics could solve the problem of what was draining my battery so my vehicle wouldn’t start. It caused much inconvenience for me being without my Telluride for more than 2 weeks over a 6 week period. I am hoping the problem is solved. Laura is great and I will work with her for my regular service
3/13/2026
Archimedes B. VERIFIED CUSTOMER
Will did great.
3/12/2026
Linda T. VERIFIED CUSTOMER
Thank you
3/12/2026
Judy L. VERIFIED CUSTOMER
Always great customer service. Friendly. Timely updates.
3/11/2026
Theda M. VERIFIED CUSTOMER
Thank you for taking care of the recall notices. The service members were friendly and accommodating.
3/9/2026
Magalin E. VERIFIED CUSTOMER
Love yall
3/9/2026
Stephen &. VERIFIED CUSTOMER
Great service. Great prices. Love the staff!!
3/9/2026
Angelina M. VERIFIED CUSTOMER
Kevin was an expert in communication and client experience. He helped me through every step and question, no matter how small. Any and all additional explanations were offered when needed. Thank you for all the help, Kevin!!! I really appreciate it.
3/8/2026
Kyle R. VERIFIED CUSTOMER
Great experience as a first time customer
3/7/2026
Robert V. VERIFIED CUSTOMER
Great experience with the service department at Kia Country of Charleston