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Real Reviews from VERIFIED CUSTOMERS
Marianne N. VERIFIED CUSTOMER
Dave Riemer is very knowledgeable and easy to work with
3/30/2026
Austin O. VERIFIED CUSTOMER
Worse service I have ever experienced today. 3 hour wait for a scheduled appointment
3/28/2026
Sasha M. VERIFIED CUSTOMER
Amazing per the usual.
3/28/2026
Michael R. VERIFIED CUSTOMER
Bill did a great job keeping me informed throughout the process and clearly explaining what was happening with my car. I really appreciated his communication and professionalism.
3/27/2026
Rodrick P. VERIFIED CUSTOMER
Paid for my filters through a Nissan company. Then had to pay another $44 for installing at your facility. Totally ridiculous
3/26/2026
Brian H. VERIFIED CUSTOMER
Great job.
3/26/2026
Jennifer M. VERIFIED CUSTOMER
Bill was great! First time at this location, use to go to Napleton... happy that I stopped in Suntup- this will be my new location
3/26/2026
Craig S. VERIFIED CUSTOMER
Service department especially Dave Reimer were exceptional to work with.
3/26/2026
Debra B. VERIFIED CUSTOMER
Great service
3/25/2026
Bernie G. VERIFIED CUSTOMER
Shelby was knowledgeable and answered any and all questions we had asked about past and future services on the car.
3/25/2026
Jordan D. VERIFIED CUSTOMER
The appointment got done before I thought it would with no issues
3/24/2026
Leomilo L. VERIFIED CUSTOMER
Servicing agent was great
3/24/2026
Kathleen O. VERIFIED CUSTOMER
This was my first time at the service department with our most recent vehicle. Shelby was very attentive and informative. She gave me all of the details needed for my service today and recommendations for next time. I appreciate the quick service and friendly people. Thank you
3/24/2026
Nick W. VERIFIED CUSTOMER
Christian is super nice and very knowledgeable. He explained what was necessary to repair my vehicle in a timely manner and correctly. I would recommend Christian to any one i know that is bringing their vehicle in for any kind of service. Super cool and nice guy. Appreciate all he did for us.
3/22/2026
Erin M. VERIFIED CUSTOMER
None of the work that was supposed to be done was actually done on my vehicle. I was told I had a windshield replaced and it was not replaced. The lady helping me had zero knowledge on anything she told me I would never come back.Nor recommend Nissan suntrup again. Over 100 miles were also driven on my car. Still makes noises. Still idles way too hard. Still have a busted windshield.
3/22/2026
Hamdija H. VERIFIED CUSTOMER
Nice all of them thank you
3/22/2026
Tracey I. VERIFIED CUSTOMER
Great job with my vehicle.
3/21/2026
Brian W. VERIFIED CUSTOMER
Dave went the extra mile. Squeezed me in to get the car done so I could get it to my daughter in Nashville. Recommend him every time.
3/21/2026
James B. VERIFIED CUSTOMER
Excellent, Excellent, Excellent
3/21/2026
Donna P. VERIFIED CUSTOMER
Completely unsatisfied. Had a 4pm appointment. Took a little over 2 hours to get an oil change. Unacceptable. Then tech said brakes need replaced. Under 30k miles on this car. My husband just inspected them as soon as I got home. Over 90 percent left on all four corners. You will never get my business again
3/20/2026