Had an 11:15am appointment just for an oil change and never even got my oil changed because it was almost 4pm and I couldn’t wait any longer. Ridiculous
5/9/2026
Arthur D. VERIFIED CUSTOMER
Fast service and great work
5/9/2026
Jamel J. VERIFIED CUSTOMER
Service department took care of me and explained everything. As the old folks use to say, She put it where the goats could get it. She's the best. No complaints.
5/9/2026
Olalekan S. VERIFIED CUSTOMER
Christian is always nice, professional, personable, competent and accommodating. He's truly an asset to Suntrup organization. Thanks a lot!
5/8/2026
Lynda C. VERIFIED CUSTOMER
Always helpful,professional, and friendly. Dave gives 100% satisfaction to his customers. Thank you.
5/8/2026
Ene S. VERIFIED CUSTOMER
Was not prepared for a $94 cabin filter change!!! Too expensive! I also asked for a car wash and did not get that. Christian was very good. He explained why the cabin filter is so important and I appreciated his honesty jusy wasn’t excited about the price! My experience was fine, paying $246 for an oil change and needed services on a vehicle with less then 25,000 miles away as sort of a shock!! I will continue to bring my business there but will better prepare for the prices!
5/8/2026
Francine P. VERIFIED CUSTOMER
I just realized my antenna is missing from the roof of my car and your guys washed my car today which I usually don't do
5/8/2026
Daniel D. VERIFIED CUSTOMER
The first drop off appointment, the wrong part was delivered. Had to pick up my car and reschedule another drop off appointment. The second one was better. Dave was very apologetic about the situation and very helpful.
5/7/2026
Luke Z. VERIFIED CUSTOMER
Bill was great, best service advisor on the planet. Really!
5/7/2026
Catherine C. VERIFIED CUSTOMER
He is awesome. He has an amazing personality. As a widow, I feel very comfortable with him. He seems very knowledgeable and trustworthy. What a great employee you have!!
5/6/2026
Joel J. VERIFIED CUSTOMER
Bill Stock has been my service advisor a few times. He had always been exceptional, courteous and pleasant. He is a great ambassador for Suntrup Nissan.
5/6/2026
Leroy L. VERIFIED CUSTOMER
I made a mistake getting services for my vehicle the app wouldn't let me change from dropping my vehicle off and waiting for it. If I would have known I was to wait 3 hours I would have returned a later date and cancelled today but I waited
5/6/2026
Tearra W. VERIFIED CUSTOMER
Christian got me in and out quickly. He was very helpful
5/6/2026
John G. VERIFIED CUSTOMER
Listening to my request on how to navigate an older car made this experience stress free. Thankyou
5/6/2026
David B. VERIFIED CUSTOMER
Bill was great.
5/6/2026
Michelle H. VERIFIED CUSTOMER
I am treated w great respect. My car is always completed when I'm promised. And I'm kept up to date
5/5/2026
Sandra B. VERIFIED CUSTOMER
David Riemer did a great job of keeping me informed about the service on my Rogue.
5/3/2026
Gerard G. VERIFIED CUSTOMER
Everything was done properly and professionaly in a timely mannor
5/3/2026
Jill T. VERIFIED CUSTOMER
Thank you, job well done.
5/3/2026
Dennis B. VERIFIED CUSTOMER
Dave Riemer always does a fantastic job of taking care of any situation.