Gordon Li did not help me it was John did, John was great, Gordon was on the phone and never care I was standing in front him. Gordon needs to learn from John how to service paying customer
9/23/2023
Mike N. VERIFIED CUSTOMER
Todd has always gone out of way to be professional and helpful.
9/23/2023
Thomas R. VERIFIED CUSTOMER
Ramon did an excellent job keeping me informed on the repairs to my vehicle and made sure that the vehicle was ready for pickup on time. Since my daughter is a student at CSU-LA, he made sure that she could get the car back quickly. I truly appreciate everything your technician did to complete the service.
9/22/2023
Sandy H. VERIFIED CUSTOMER
Thank you, Emilio, for all your help and very clear explanations of what was happening with my car.
9/22/2023
Peter T. VERIFIED CUSTOMER
Very happy with the Nelson’s service..
9/22/2023
Sukottokei S. VERIFIED CUSTOMER
Smooth and fast.
9/22/2023
Rina T. VERIFIED CUSTOMER
Thank you
9/22/2023
Marisela S. VERIFIED CUSTOMER
Ok
9/21/2023
Roger M. VERIFIED CUSTOMER
Jason was great. I would have liked some coffee and a ride home, instead of waiting there for 2hours
9/21/2023
Ying D. VERIFIED CUSTOMER
Thank you for providing me a good customer service experience.
9/21/2023
Richard A. VERIFIED CUSTOMER
Jason provided excellent service. Answered all my questions.
9/21/2023
Michael O. VERIFIED CUSTOMER
Isaac was very courteous and helpful. The was no wait time during check-in and the service was completed in a timely manner.
9/21/2023
Michael T. VERIFIED CUSTOMER
Jason was great. Thx
9/21/2023
Vivian H. VERIFIED CUSTOMER
Service desk polite, and clearly answered my questions.
9/21/2023
Elle P. VERIFIED CUSTOMER
Hello
Emilio didn’t take my appointment it was a coworker of his.
Basically I got there at 10 didn’t get checked in until 10:20 I told the guy my concern in my car said the car would be ready by 1pm. Around 1:20pm Emilio called me to asked me why did I bring the car in. So frustrating since I lost the whole morning from work. I’ll have to reschedule to take in the car.