I will definitely take the survey. Christopher did an outstanding handling my needs. He truly know the meaning of customer satisfaction.
2/28/2026
Sandra H. VERIFIED CUSTOMER
Sales and service depts really great. Well done
2/28/2026
Daniel B. VERIFIED CUSTOMER
Great job as usual!
2/28/2026
Kofi . VERIFIED CUSTOMER
The seat repair is already becoming worse again.
2/27/2026
Doris L. VERIFIED CUSTOMER
Rigo is kind, helpful, and knowledgeable about what was needed with my vehicle!
2/27/2026
Stacie S. VERIFIED CUSTOMER
Julian was professional. He listened to my concerns and address them as best as he could. He gave some recommendations and also assisted with ordering something I needed. I would work with him again.
2/27/2026
KYU KYU. VERIFIED CUSTOMER
Mike did a wonderful job, but the service repair cost total price though no fault of his is crazy expensive.
2/27/2026
Nathan S. VERIFIED CUSTOMER
Christopher was fine, but the rest of the experience was not great. I think the price was outrageous. Almost $700, and I got one tire sensor replaced. Plus, your sales people would not leave me alone. After making an offer on my car, I told them no and it seemed like they didn’t wanna take that as the answer, so they continued to text me about it. Also, the pressure on getting extra service completed seemed a bit much. The initial offer for one of the repairs was about $6500. I turned that down, and then you came back to me with an offer to fix it for about $3000 less. How does that work? It makes me think that I shouldn’t have paid $700 for what service I did receive! Finally, your service people lack some customer service skills. When I returned the rental vehicle and got out of the car, there were about 10 guys standing around, but no one came to talk to me. The one guy that I did talk to, seemed annoyed that I asked him for help. Not a great experience. I won’t be back
2/27/2026
Michael K. VERIFIED CUSTOMER
Chris took care of my problems great guy
2/26/2026
Michael O. VERIFIED CUSTOMER
Rigo is the man, as always. I appreciate the courtesy, professionalism, and thorough job.
2/26/2026
Laurie D. VERIFIED CUSTOMER
Great service.
2/26/2026
Mitchell R. VERIFIED CUSTOMER
Rigo is, without a doubt, the best service representative I’ve ever had the pleasure of working with. He was incredibly friendly, genuinely attentive, and highly efficient in handling everything I needed. He made the entire process seamless and stress-free, going above and beyond to ensure a great experience. Truly outstanding service. I hope he’s around during my next service visit.
2/26/2026
Sarah R. VERIFIED CUSTOMER
Julian was very kind
2/26/2026
Brian S. VERIFIED CUSTOMER
Thank You
2/25/2026
Hector J. VERIFIED CUSTOMER
Love
2/25/2026
James C. VERIFIED CUSTOMER
Everything was top notch. Thanks.
2/25/2026
Joyce I. VERIFIED CUSTOMER
Amazing service!! Julian was so professional and kind!!
2/24/2026
Maisee Y. VERIFIED CUSTOMER
He was very helpful and attentive!!
2/24/2026
Michael M. VERIFIED CUSTOMER
Cesar was a very knowledgeable and personable young man , responding to all of my questions.He is a great PR staff member for Serra.