Micheal did an outstanding job for me he is an asset to Toyota
2/15/2026
Valerie R. VERIFIED CUSTOMER
AJ was so nice and Funny.He handle my problem fast and consistent being so busy he handle everything so Smoothly.
2/15/2026
Patrick S. VERIFIED CUSTOMER
Mike Alton did a great job and service was provided within a stated amount of time.
2/14/2026
Brian G. VERIFIED CUSTOMER
Rigo Ramierz-pascual was a pleasure to work with. He was helpful and responded to our questions with great detail. Without question, Rigo provided the best customer service experience I have had with Serra to date.
2/14/2026
Amy Z. VERIFIED CUSTOMER
Mr. ALTON WAS VERY EASY TO WORK WITH, VERY PROFESSIONAL
2/14/2026
Emily F. VERIFIED CUSTOMER
He was great!
2/14/2026
Susan L. VERIFIED CUSTOMER
Their was a part that was installed in my vehicle then sprung a leak right after installation so I brought it back and it was reinstalled at no charge to me because it was from the same part that was installed. Thanks Toyota Team!!! Happy Friday the 13th and Happy **** Day weekend.
2/14/2026
DANIEL B. VERIFIED CUSTOMER
Very professional great job !
2/14/2026
Ramon W. VERIFIED CUSTOMER
No, not looking for a new car. I accidentally hit the blue button.
2/12/2026
Robert K. VERIFIED CUSTOMER
Serra needs to be more forthright and detailed in communications. I had to ask for information that I believe should be provided in your communications. I had a bit of a problem with how long it was taking for you to receive the parts when there is a major toyota distribution center about 100 miles away.
I'm sure that the work was done correctly and I appreciate that.
You could have also washed it. I know that you gave me a ticket to do so myself but a dealer should do that for their customers.
2/12/2026
Gregory F. VERIFIED CUSTOMER
No one explained what was done. And the low tire pressure light is on
2/12/2026
Kamaluddin N. VERIFIED CUSTOMER
the are doing great service
2/12/2026
Karen M. VERIFIED CUSTOMER
Very courteous
2/12/2026
Jeffrey B. VERIFIED CUSTOMER
Had the car there less than a month ago. Vehicle inspection report was perfect. Now suddenly we have an oil leak in several places and they also recommend brakes. Very disappointed in the communication and lack of professional work. Will be taking to a 2nd place for another opinion.
2/11/2026
Esar H. VERIFIED CUSTOMER
You provided excellent service and your colleague's attitude was very good and I am satisfied. Thank you.
2/11/2026
Janet G. VERIFIED CUSTOMER
Gilbert was respectful from start to finish as well as knowledgeable. I felt more comfortable in the service area because of his personality.
2/11/2026
Claudia D. VERIFIED CUSTOMER
Chris was extremely Pleasant and highly competent.
2/11/2026
Patricia A. VERIFIED CUSTOMER
He was kind, helpful, and just really nice. Probably the best service experience I’ve ever had at a dealership. Sure hope Serra Toyota appreciates this fine young man!
2/11/2026
Barbara C. VERIFIED CUSTOMER
Fantastic service. I am looking forward to your remodel. That takes courage. Wishing you all the very best. You are appreciated.