Everyone was great and very helpful. We have always had great service and trust in your dealership.
2/5/2026
Geraldine W. VERIFIED CUSTOMER
Good jod today
2/4/2026
Veronica T. VERIFIED CUSTOMER
I wish you would hire more women or at least some techs that know how to talk to them because sometimes I swear it feels like the techs don’t know how to talk to me and I leave the conversation feeling frustrated. I liked the guy that I worked with on Saturday a lot, but it feels like whenever I come in I’m expected to know nothing except for specific things only the techs would know. For example, this is the fourth time I’ve brought in my car and not a single person until today told me that the Toyota Care plan designates specific services for each maintenance appointment. It makes me feel like I should just bring a man with me next time I need to bring my car in.
2/4/2026
Patrick S. VERIFIED CUSTOMER
Mike did a GREAT job in taking care of my needs.
2/4/2026
Susan L. VERIFIED CUSTOMER
Job well done. Thanks
2/4/2026
Karice S. VERIFIED CUSTOMER
Thank you SO much for your help!
2/4/2026
Linda L. VERIFIED CUSTOMER
Very friendly
2/4/2026
Maureen H. VERIFIED CUSTOMER
Pleasant, work completed in time predicted. Explained the plan
2/3/2026
Jamie C. VERIFIED CUSTOMER
Cesar is great and a great asset to Serra Toyota! He’s very helpful and knowledgeable. Thanks again for the great service.
2/3/2026
Beverly V. VERIFIED CUSTOMER
Great people!!!
2/3/2026
Coreen B. VERIFIED CUSTOMER
No liquid working for back wiper and was told it was filed
2/3/2026
Maria C. VERIFIED CUSTOMER
Excellent customer service by Coco.
2/3/2026
Daniel M. VERIFIED CUSTOMER
Rigo was an excellent service advisor. Helped me get my car in when I wanted to, kept me up-to-date with service related issues and was extremely professional. I love Serra Toyota, especially their sales people like Steve Jacobs! Steve is the absolute best. If you ever get a chance to work with Steve, you’ll be happy that you did!
2/3/2026
Itzel G. VERIFIED CUSTOMER
Simple In and out very helpful and Professional
2/3/2026
Erika H. VERIFIED CUSTOMER
Thank you for your good service!
2/3/2026
Deborah Z. VERIFIED CUSTOMER
Thx
2/2/2026
Amy R. VERIFIED CUSTOMER
Gilberto was kind and attentive. Great customer service, we appreciate his help so much!