Very cordial reception by Adam as well as good explanation of service and time needed. Keep up the good work
6/26/2025
Linda M. VERIFIED CUSTOMER
Adam was terrific! Services was professional as were all the service people I encountered. Keep up the fine work and I’ll be your customer for life. It is so refreshing to encounter such polite and respectful people.
6/26/2025
Geza B. VERIFIED CUSTOMER
Cassie did a great job! She was thorough in what needed to get done, she was knowledgeable, informative, and kept me informed throughout the process - thank you!
6/26/2025
Anita M. VERIFIED CUSTOMER
Professional friendly efficient and thorough
6/26/2025
Toni V. VERIFIED CUSTOMER
Travis provided the highest grade service possible.
A huge thank you to him!!!!
6/26/2025
Barbara M. VERIFIED CUSTOMER
Very comfortable wating room and always kept informed on cars status.
6/26/2025
Thomas C. VERIFIED CUSTOMER
Travis: personal, professional and polite. An asset to your company.
6/25/2025
Nancy C. VERIFIED CUSTOMER
We’ve had our vehicle for one year only and always been very satisfied whenever we brought it in for service
6/25/2025
Ann S. VERIFIED CUSTOMER
Our first service call did not solve the issue. But, the comeback was received with professionalism. Stuff happens. I bet the second service will work. The test comes after more driving. Thanks.
6/25/2025
Mary R. VERIFIED CUSTOMER
I’m very pleased with your service dept and my representative Adam. They really care that your concerns are fully addressed.
6/25/2025
Randi Z. VERIFIED CUSTOMER
Jeff is exceptional at customer service and communicating. Always a pleasure to get my car worked when he is there. Without him, I might stop using metro.
6/25/2025
Heather S. VERIFIED CUSTOMER
Thanks for taking the time to talk and explain things.
6/25/2025
Amy W. VERIFIED CUSTOMER
YOU ARE ALL GREAT. THANK YOU VERY MUCH FOR THE OUTSTANDING SERVICE.
6/24/2025
Jose D. VERIFIED CUSTOMER
Our experience at Metro Lexus is always well managed by Jeff Miller. I can always trust his advice.
6/24/2025
Wynette M. VERIFIED CUSTOMER
He did an awesome job
6/24/2025
Antoney M. VERIFIED CUSTOMER
Jeffery was wonderful!
6/24/2025
Omar S. VERIFIED CUSTOMER
Everything was good but my husband and I had the same comment regarding our agent ‘Cassie’ Unfortunately, we felt that the agent’s tone came across as somewhat dismissive when I was asking questions. A bit more kindness would have made the interaction much better. But other than that everything went smoothly and our car issue was fixed .